Assistant Vice President Operations @ (April 2010 - December 2012)
Senior Manager Delivery Operations and Manager Delivery Operations @ (September 2007 - April 2010)
Assistant Manager Leadership Training and Development @ (July 2005 - September 2007)
Team Leader (Sales Operations) @ (July 2002 - July 2005)
Nancy Das Education
Guru Gobind Singh Indraprastha University
BCA Hons. (Computer and Information Sciences and Support Services)
2001-2004
delhi public school - r. k. puram
Senior Secondary School (Business/Commerce, General)
1987-2001
Nancy Das Skills
Leadership
Customer Relationship Management Crm
BPO
Call Center
Sales Operations
CRM
Vendor Management
Team Management
Offshoring
Workforce Management
Global Client Management
Contact Centers
Business Process Outsourcing Bpo
Sla
Management
Outsourcing
Client Rapport
MIS
Transition Management
Service Level Agreements Sla
Call Centers
Service Delivery
Key Client Relationships
Performance Management
Business Process Outsourcing
Customer Relationship Management
Service Level Agreements
Nancy Das Summary
Nancy Das, based in Hyderabad, IN, is currently a Site Head (Vice President - GCC) at Latinem Private Limited. Nancy Das brings experience from previous roles at ANSR, GUS Education India and UNIVARIETY. Nancy Das holds a 2001 - 2004 BCA Hons. in Computer and Information Sciences and Support Services @ Guru Gobind Singh Indraprastha University. With a robust skill set that includes Leadership, Customer Relationship Management Crm, BPO, Call Center, Sales Operations and more. Nancy Das has 1 mobile phone numbers on RocketReach.
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