Nancy Claussen Email & Phone Number
Sr. Operations Manager @ Eventus Solutions Group
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Nancy Claussen Location
- Lone Tree, CO, US
Nancy Claussen Work
- 2018 -now Sr. Operations Manager @
- 2011 -now Manager of Scheduling and Forecasting @
- 1993 -2011 Workforce Management Supervisor @
- 1993 -2010 Workforce Management Supervisor @
Nancy Claussen Skills
- Leadership
- Customer Experience
- Process Scheduler
- Team Building
- BPO
- Cross Functional Team
- Call Center
- Avaya
- Forecasting
- Customer Satisfaction
- Telecommunications
- Business Analysis
- CTI
- Vendor Management
- Process Improvement
- Strategic Planning
- Workforce Management
- IVR
- ACD
- Microsoft Word
- Operations Management
- Contact Centers
- Business Process Outsourcing Bpo
- Cross Functional Team Leadership
- Change Management
- Business Process Improvement
- Management
- Call Center Development
- Project Management
- Problem Solving
- Outsourcing
- Call Centers
- CRM
- Performance Management
- Microsoft Office
- Project Planning
- Continuous Improvement
- Strategy
- Business Process Outsourcing
Nancy Claussen Summary
- Nancy Claussen, based in Lone Tree, CO, US, is currently a Sr. Operations Manager at Eventus Solutions Group. Nancy Claussen brings experience from previous roles at Eventus Solutions Group, LLC and MoneyGram International. With a robust skill set that includes Leadership, Customer Experience, Process Scheduler, Team Building, BPO and more. Nancy Claussen has 2 mobile phone numbers on RocketReach.
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