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Nancy Boyd Location
Philadelphia, PA, US
Nancy Boyd Work
IT Service Desk Supervisor @ (April 2019 - Present)
Client Services Analyst @ (November 2017 - November 2018)
Service Desk Analyst @ (June 2016 - November 2017)
Technical Support Analyst @ (February 2015 - February 2016)
Senior Information Technology Manager @ (August 2000 - August 2013)
IT Helpdesk Technician @ (August 2000 - June 2006)
Customer Service Representative @ (March 1990 - June 1998)
Nancy Boyd Education
Peirce College
Bachelor's Degree (Information Technology)
Penn State University
(Business Administration and Management, General)
Nancy Boyd Skills
Service-Level Agreements (SLA)
Information Sharing
Troubleshooting
Project Management
Hardware
Process Improvement
Active Directory
Servers
Microsoft Exchange
VPN
Windows XP
Technical Support
Networking
Help Desk Support
Network Security
Software Installation
WAN
Laptops
Antivirus
Management
Information Technology
Leadership
WSUS
Disaster Recovery
SharePoint
Cloud Computing
VMware
Virtualization
Cisco Technologies
Windows Server
DNS
Routers
ITIL
LANDesk
Training
Dynamic Host Configuration Protocol (DHCP)
Service Improvement
Arcserve
System Center Configuration Manager (SCCM)
MobileIron
Customer Service
Web Conferencing
Computer Hardware
Team Leadership
Program Management
PowerPoint
Microsoft Office
SQL
Integration
Nancy Boyd Summary
Nancy Boyd, based in Philadelphia, PA, US, is currently a IT Service Desk Supervisor at Cardiology Consultants of Philadelphia. Nancy Boyd brings experience from previous roles at PECO, an Exelon Company, Independence Blue Cross, Novartis and Binswanger. Nancy Boyd holds a Bachelor's Degree in Information Technology @ Peirce College. With a robust skill set that includes Service-Level Agreements (SLA), Information Sharing, Troubleshooting, Project Management, Hardware and more. Nancy Boyd has 3 emails and 1 mobile phone numbers on RocketReach.
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