Nami Information

Nami is building the guest experience infrastructure layer for hotels—turning the fragmented nature of travel into a seamless journey from booking to checkout. Today, a guest’s journey is stitched together from separate tools: trip discovery happens on platforms like MMT or Airbnb; check-in needs repeated ID verification; food discovery relies on Zomato or Google Maps; concierge requests go through staff. Each step is isolated. Preferences and context are lost along the way. Nami exists to bring it all together. We integrate with hotels as a persistent layer—remembering guests, tracking preferences, and enabling conversational access to upgrades, food, recommendations, services, and help. Like a concierge that travels with you—without needing another app. For guests, Nami reduces friction. No app-switching. No repeating yourself. Just one interface that feels natural and easy. For hotels, Nami drives revenue through well-timed upsells and cross-sells, while giving visibility into the full guest lifecycle—from pre-arrival to post-stay follow-up.