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Nakia Brooks Location
Tulsa, OK, US
Nakia Brooks Work
Parttime Sales Associate @ (July 2017 - Present)
Quality Assurance Specialist @ (February 2017 - July 2020)
Quality Assurance Specialist @ (January 2014 - February 2017)
Customer Care Team Lead @ (February 2012 - January 2014)
Customer Care Professional @ (October 2011 - February 2012)
Nakia Brooks Education
Oklahoma State University
Bachelor's degree (Business Administration and Management, General)
Tulsa Community College
Associate's degree (Accounting)
Nakia Brooks Skills
Assurance
Call Center Development
Cisco Call Manager
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Employee Training
Leadership Development
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Problem Solving
Process Improvement
Project Management
Quality Assurance
Sales
Team Building
Team Leadership
Training
Troubleshooting
Nakia Brooks Summary
Nakia Brooks, based in Tulsa, OK, US, is currently a Parttime Sales Associate at Dillard's Inc.. Nakia Brooks brings experience from previous roles at Essendant and ORS Nasco. Nakia Brooks holds a Bachelor's degree in Business Administration and Management, General @ Oklahoma State University. With a robust skill set that includes Assurance, Call Center Development, Cisco Call Manager, Contact Centers, Cross-functional Team Leadership and more. Nakia Brooks has 1 emails and 3 mobile phone numbers on RocketReach.
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