Najoomi Information

Najoomi builds AI-powered Products that help businesses automate, analyze, and scale customer conversations. From AI agents and omnichannel customer support to conversation intelligence and automated call QA, our products help teams handle more interactions with less manual effort, while giving them the visibility to understand what is happening across every conversation. Our platform brings together AI agents, voice and messaging, analytics, automation, and intelligent workflows to help businesses move from reactive support to AI-powered customer operations. We’re building for businesses that want to do more than add a chatbot. We help them reimagine how customer interactions are managed, measured, and improved with AI. AI agents. Conversation intelligence. Automation. Customer experience. Built for scale. Our product Xperia (https://xperia.najoomi.ai) lets you monior agent performance on calls reducing the QA cost, providing drill down analytics, coaching, summary, tone analytics and much more within a few seconds. Our product Quicktalk (https://quicktalk.najoomi.ai) is the worlds first humanless contact center.