2007 -2008 Group Leader - Center Management @ Serco BPO - formerly InfoVision
2006 -2008 Group Leader @ Serco BPO - formerly InfoVision
2004 -2006 Team Leader @ Serco BPO - formerly InfoVision
2003 -2004 Team Leader @ Serco BPO - formerly InfoVision
Naina Joshi Education
Delhi University
Bachelor of Arts
New Delhi
C.BSE (Senior Secondary)
New Delhi
C.BSE (Secondary)
Naina Joshi Skills
Management
CRM
Leadership
Analysis
Workforce Management
Outsourcing
Training
Data Analysis
Vendor Management
Strategy
Call Centers
Forecasting
Service Delivery
Sales
Team Management
Coaching
Team Leadership
BPO
MIS
Project Planning
Transition Management
Customer Satisfaction
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Solutions
Support
Offshoring
Business Process Outsourcing Bpo
Customer Support
Business Process Outsourcing
Customer Relationship Management
Naina Joshi Summary
Naina Joshi, based in New Delhi, DL, IN, is currently a Director at Fareportal. Naina Joshi brings experience from previous roles at foodpanda, Hero BPO, RAMPgreen Solutions (formerly vCustomer India Pvt. LTD) and Serco. Naina Joshi holds a Bachelor of Arts @ Delhi University. With a robust skill set that includes Management, CRM, Leadership, Analysis, Workforce Management and more. Naina Joshi has 2 emails and 1 mobile phone numbers on RocketReach.
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