Head of English Department @ (December 2023 - May 2024)
High School Teacher @ (August 2023 - December 2023)
Head of English Department @ (June 2022 - September 2023)
ELA Teacher- Grades 8-11 @ (August 2019 - September 2023)
ELA Teacher- Middle school @ (November 2016 - July 2019)
English Teacher @ (August 2016 - November 2016)
English Teacher grades 6-7 @ (August 2015 - August 2016)
Operations Senior Trainer @ (April 2012 - July 2015)
Operations Team Leader @ (April 2010 - April 2012)
Call Center representative @ (April 2009 - April 2010)
Nahed Mahmoud Education
Notting Hill College- UK
Diploma of Education (Teaching English to Speakers of Other Languag)
2018-2018
Helwan University Cairo
Bachelor of Commerce - BCom (Economics)
Nahed Mahmoud Skills
Call Centers
Team Leadership
Telecommunications
Customer Satisfaction
Training
Customer Experience
Teamwork
Team Management
Customer Service
Troubleshooting
Teaching
Time Management
Customer Retention
Team Building
Performance Management
Contact Centers
Microsoft Office
Nahed Mahmoud Summary
Nahed Mahmoud, based in Cairo, EG, is currently a Head of English Department at Manhattan Elite International School. Nahed Mahmoud brings experience from previous roles at Cognia, Manarat El-Mostaqbal American School and bedayia international school. Nahed Mahmoud holds a 2018 - 2018 Diploma of Education in Teaching English to Speakers of Other Languag @ Notting Hill College- UK. With a robust skill set that includes Call Centers, Team Leadership, Telecommunications, Customer Satisfaction, Training and more. Nahed Mahmoud has 1 emails on RocketReach.
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