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Nagaraj M Location
Karnataka, India
Nagaraj M Work
2013 -now Service Desk Team Lead @
2011 -2013 Queue Manager @
2010 -2011 Technical Support Associate @
2007 -2010 Customer Service Representative (Voice and Non Voice projects) @
Nagaraj M Education
Sikkim Manipal University - Distance Education
Bachelor of Arts (B.A.) (Economics)
2013-2015
Milagres Pre-University 2002-2004
Milagres High School 1991-2002
Nagaraj M Skills
Team Management
ITIL (2011) Foundation
IT Service Management
Vendor Management
Service Delivery
Pre-sales
Software Project Management
Solution Architecture
Business Analysis
Service Desk
Microsoft Excel
Troubleshooting
Itil 2011 Foundation
Leadership
Microsoft Word
Public Speaking
Voice Over
Pre Sales
VoIP
Sales
Nagaraj M Summary
Nagaraj M, based in Karnataka, India, is currently a Service Desk Team Lead at Mphasis. Nagaraj M brings experience from previous roles at Mphasis. Nagaraj M holds a 2013 - 2015 Bachelor of Arts (B.A.) in Economics @ Sikkim Manipal University - Distance Education. With a robust skill set that includes Team Management, ITIL (2011) Foundation, IT Service Management, Vendor Management, Service Delivery and more. Nagaraj M has 2 emails on RocketReach.
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