Nafees Anwar Email & Phone Number
SVP Contact Center Technologies @ M&T Bank
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Nafees Anwar Location
- Mason, OH, US
Nafees Anwar Work
- 2022 -now SVP Contact Center Technologies @
- 2019 -2022 VP Contact Center Technologies @
- 2017 -2019 Director and Lead Architect (Architecture and Innovations) @
- 2013 -2016 Lead Global Architect @
- 2006 -2013 Senior Global Architect @
- 2001 -2006 Technical Specialist (Architect) @
- 2000 -2001 Consultant @ Merrill Lynch
- 2000 -2000 Technical Manager @
- 1998 -2000 Lead Analyst @
- 1998 -1998 Consultant @ Maxim Group
- 1992 -1997 Data Processing Executive @
Nafees Anwar Education
- University of Central Punjab
Bachelor of Commerce (B.Com.) (Accounting and Business/Management)
1987-1990
Nafees Anwar Skills
- ITIL
- CTI
- Quality Management
- Telecommunications
- Workforce Management
- Integration
- Solution Architecture
- VoIP
- Troubleshooting
- IVR
- Quality Assurance
- Team Leadership
- Routing
- Leadership
- Genesys
- Technical Support
- Analysis
- Outsourcing
- SIP
- Aspect ACD
- Project Delivery
- Service Delivery
- IT Service Management
- GVP
- Genesys Framework
- Enterprise Architecture
- Vendor Management
- Networking
- Management
- System Deployment
- Voice over IP (VoIP)
- Session Initiation Protocol (SIP)
- Call Center
- Design
- Marketing
- Architectural Design
- SQL
- Sales
- Session Initiation Protocol Sip
- RFP
- Technology
- Project Management
- Microsoft Office
- Strategic Planning
- Voice Over Ip Voip
- Reviews
- Service Desk
- Solutions
- Voice Over Ip
- Session Initiation Protocol
Nafees Anwar Summary
- Nafees Anwar, based in Mason, OH, US, is currently a SVP Contact Center Technologies at M&T Bank. Nafees Anwar brings experience from previous roles at M&T Bank and Atos. Nafees Anwar holds a 1987 - 1990 Bachelor of Commerce (B.Com.) in Accounting and Business/Management @ University of Central Punjab. With a robust skill set that includes ITIL, CTI, Quality Management, Telecommunications, Workforce Management and more. Nafees Anwar has 2 emails and 1 mobile phone numbers on RocketReach.
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