Support Specialist @ (September 2024 - October 2025)
Operations Manager @ (October 2022 - September 2024)
Customer Service Specialist @ (March 2014 - October 2022)
Team Lead @ (March 2014 - October 2022)
Nadia McKenzie Education
Touro College of Pharmacy
Associate's Degree (Business Administration and Management, General)
2020-2022
Columbia High School
High School Diploma
2000-2003
Nadia McKenzie Skills
Adaptability
Business Administration
Business Process Improvement
CRM Integration
Call Tracking
Client Prospecting
Client-focused
Collaboration in Healthcare
Communication
Competency Assessment
Compliance Monitoring
Compliance Regulations
Conflict Resolution
Contact Centers
Customer Experience
Customer Interaction
Customer Relationship Management (CRM)
Customer Service Operations
Data Envelopment Analysis
Email Management
Employee Relations Investigations
Exceeding Customer Expectations
Freshdesk
High Performance Computing (HPC)
High Proficiency
Job Scanning
Job Seeking
Long-term Customer Relationships
Low Latency
Manage client expectations
Managing Workflow
Meeting Scheduling
Mentoring New Hires
Merchant Card Processing
Merchant Services
New Hire Orientations
New Hire Training
Operations Management
Operations Process Improvement
Operations Support
Overseeing Projects
Performance Appraisal
Policies & Procedures
Positive Work Environment
Pre-Owned Vehicle Sales
Pre-Sales Consulting
Pre-screening
Quarterly Reviews
Records Management
Recruiting
Recruitment Management
Resolving Issues
Sales
Service Quality
Skilled Multi-tasker
Solution Implementation
Strategic Services
Team Management
Teamwork
Telephone Interviewing
Tier 2 Help Desk Support
Troubleshooting
Vendor Coordination
Working with Move-Up Buyers
Working with Procurement Professionals
Nadia McKenzie Summary
Nadia McKenzie, based in New York, NY, US, is currently a Operational Specialist at Aces Payments. Nadia McKenzie brings experience from previous roles at Aces Payments, Merchant Industry LLC and Shearman & Sterling LLP. Nadia McKenzie holds a 2020 - 2022 Associate's Degree in Business Administration and Management, General @ Touro College of Pharmacy. With a robust skill set that includes Adaptability, Business Administration, Business Process Improvement, CRM Integration, Call Tracking and more. Nadia McKenzie has 1 mobile phone numbers on RocketReach.
Looking for a different Nadia McKenzie?
Find contact details for 700 million professionals.