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Nadia Massa Location
London, ON, CA
Nadia Massa Work
Director of Operations, PMP @ (January 2025 - Present)
Regional Manager @ (September 2019 - November 2024)
Territory Operations Manager, SW ON @ (February 2018 - September 2019)
General Manager @ (December 2014 - November 2017)
General Manager @ (May 2013 - December 2014)
District Copy Manager @ (November 2008 - May 2013)
Sales Manager @ (July 1994 - November 2008)
Nadia Massa Education
Western University
BA (Sociology)
Nadia Massa Skills
Presentation Skills
Interpersonal Skills
Programme Delivery
Project Management
Make Things Happen
Timelines
Build Strong Relationships
Business Requirements
Communication
Customer Liaison Skills
Conflict Resolution
Key Performance Indicators
Multi-site
External Clients
Implementation Experience
Business Strategy
Problem Solving
Business Development
Teamwork
Cross-Selling
Easily Adaptable
Change Management
Analytical Skills
Presentations
Creative Problem Solving
Business Process
Project Plans
Communications Management
Technical Subject Matter
Issue Management
Project Implementation
Facilitation
Stakeholder Engagement
Resource Allocation
Budgeting
Retail
Leadership
Sales
Customer Satisfaction
Customer Experience
Customer Retention
Marketing
Hiring
Store Management
Retail Sales
Big Box
Visual Merchandising
Inventory Management
Inventory Control
Planograms
Loss Prevention
Merchandising
Coaching
Time Management
Customer Service
Driving Results
Employee Training
Team Building
Employee Engagement
District Management
Long-term Customer Relationships
Networking
Profit
Store Operations
P&L
Account Management
Agile Project Management
Business Acumen
Business Analysis
Business Process Management
Contract Negotiation
Cross-functional Collaborations
Customer Relationship Management (CRM)
Customer Success
Financial Performance
Full Life Cycle Recruiting
KPI Management
Logistics Management
Negotiation
Operational Efficiency
Operations Management
Performance Management
Performance Reporting
Process Improvement
Product Management
Program Management
Project Delivery
Project Documentation
Project Planning
Quality Assurance
Quantitative Analysis
Requirements Gathering
Risk Management
Root Cause Analysis
Sales Strategy
Site Visits
Stakeholder Management
Strategic Sourcing
Team Management
Vendor Management
Warehouse Optimization
Workforce Development
Workforce Planning
Nadia Massa Summary
Nadia Massa, based in London, ON, CA, is currently a Director of Operations, PMP at Encore Auctions. Nadia Massa brings experience from previous roles at MOBIA Technology Innovations and STAPLES Canada. Nadia Massa holds a BA in Sociology @ Western University. With a robust skill set that includes Presentation Skills, Interpersonal Skills, Programme Delivery, Project Management, Make Things Happen and more. Nadia Massa has 1 emails on RocketReach.
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