Nader Zarroug Email
Manager Business Intelligence and Reporting @ PureCS
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Nader Zarroug Work
- Manager Business Intelligence and Reporting @ (August 2025 - Present)
- Manager - Operations Support Services @ (February 2020 - June 2025)
- Senior Reporting Analyst @ (January 2016 - February 2020)
- Senior Quality Analyst @ (October 2014 - December 2015)
- Call Center Supervisor @ (April 2012 - November 2014)
- Sr.MIS and WFM Analyst @ (March 2008 - April 2012)
- Phone Banking Agent (CSR) @ (March 2007 - March 2008)
- Teacher Assistant @ (September 2005 - September 2006)
Nader Zarroug Education
- Woolf
Master of Science in Data Science (Mathematics and Computer Science)
2025-2026 - University of Khartoum
Bachelor of Honor (Computer Science)
1999-2005
Nader Zarroug Skills
- Call Centers
- Analysis
- Business Analysis
- Management
- Team Management
- Project Management
- Team Leadership
- Contact Centers
- Project Planning
- Leadership
- IVR
- Call Center
- Performance Management
- Team Building
- Customer Service
- Training
- Customer Experience
- Forecasting
- Microsoft Office
- Workforce Management
- Telecommunications
- Avaya
- Vendor Management
- MIS
- IT Service Management
- Banking
- CRM
- Teamwork
- System Administration
- Requirements Analysis
- Service Delivery
- Cisco Technologies
- ACD
- Business Intelligence
- Capacity Planning
- Tableau
- Analytical Skills
Nader Zarroug Summary
- Nader Zarroug, is currently a Manager Business Intelligence and Reporting at PureCS. Nader Zarroug brings experience from previous roles at M42 Health, Cleveland Clinic Abu Dhabi and Middle East Broadcasting Center. Nader Zarroug holds a 2025 - 2026 Master of Science in Data Science in Mathematics and Computer Science @ Woolf. With a robust skill set that includes Call Centers, Analysis, Business Analysis, Management, Team Management and more. Nader Zarroug has 2 emails on RocketReach.
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