Nada Megahed Email
Senior Customer Success Specialist @ Bexel Inspection Software
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Nada Megahed Location
- Cairo, EG
Nada Megahed Work
- Senior Customer Success Specialist @ (January 2025 - Present)
- Partners Success Supervisor and Project Manager @ (December 2023 - January 2025)
- Social Media Marketing Specialist @ Freelance (May 2023 - January 2024)
- Senior Customer Support Specialist @ (December 2021 - December 2023)
- Social Media Moderator @ Freelance (July 2022 - May 2023)
- Customer Service Agent @ (February 2020 - October 2021)
- Customer Service Representative @ Fetcher – The Shipping Company (February 2020 - October 2021)
- Telesales Specialist @ TravelEraLLC (November 2019 - January 2020)
- Customer Service Representative @ (January 2019 - June 2019)
- Customer Service Representative @ (September 2018 - January 2019)
Nada Megahed Education
- Helwan University Cairo
Bachelor's degree (Faculty of arts, italian department)
2013-2017 - Helwan University Cairo
Bachelor of Arts (Italian Studies)
Nada Megahed Skills
- Account Management
- Article Writing
- Artificial Intelligence (AI)
- CRM
- Client Analysis
- Client Delivery
- Client Onboarding
- Client Prospecting
- Client Relations
- Client Retention Programs
- Communication
- Complaint Investigations
- Complaint Management
- Copywriting
- Crisis Management
- Critical Thinking
- Cross-Selling
- Cross-functional Team Leadership
- Customer Engagement
- Customer Escalation Management
- Customer Experience
- Customer Quality
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Data Analysis
- Data Cleaning
- Data Envelopment Analysis
- Data Modeling
- Development & implementation of marketing plans
- Digital Copywriting
- Digital Marketing
- End-to-End Project Management
- Enterprise Portfolio Management
- Excel Dashboards
- Follow-Up Sales Activity
- Following Up
- Helping Clients Succeed
- Internal & External Clients
- Learning Management Systems
- Linkedin Marketing
- Long-term Customer Relationships
- Microsoft Excel
- Microsoft Power BI
- Microsoft Word
- Negotiation
- Onboarding
- Outbound Sales
- Partnerships
- Performance Marketing
- Phone Etiquette
- Productivity Improvement
- Quickness
- Reducing Operating Costs
- Renewal Retention
- Saas
- Sales Management Coaching
- Sales and Marketing
- Self-care
- Service Delivery
- Service Improvement Plans
- Social Media
- Social Media Advertising
- Social Media Management
- Social Media Marketing
- Software Development
- Supervised Learning
- Time Management
- Training and Development (HR)
- Upselling
- Work Life Balance
Nada Megahed Summary
- Nada Megahed, based in Cairo, EG, is currently a Senior Customer Success Specialist at Bexel Inspection Software. Nada Megahed brings experience from previous roles at Classera, Freelance and Nagwa. Nada Megahed holds a 2013 - 2017 Bachelor's degree in Faculty of arts, italian department @ Helwan University Cairo. With a robust skill set that includes Account Management, Article Writing, Artificial Intelligence (AI), CRM, Client Analysis and more. Nada Megahed has 1 emails on RocketReach.
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