Senior IT helpdesk Technician @ (March 2020 - February 2022)
Sr. IT Helpdesk technician @ (March 2020 - January 2022)
Desktop Support Engineer @ (October 2019 - December 2019)
Windows 10 consultant @ (September 2019 - October 2019)
Desktop Support Engineer @ (July 2019 - August 2019)
System Engineer @ (March 2019 - August 2019)
Senior Infrastructure Specialist @ (March 2005 - June 2018)
Infrastructure Specialist @ (January 2000 - November 2005)
Computer Operations Specialist - Mainframe @ Arban Computing Investment Company (March 1983 - January 2000)
Nabil Hoteit Education
The Open University
Bachelor's degree (Information Technology)
2002-2007
Arab open university - lebanon
Bachelor's degree (Information Technology)
2002-2007
Nabil Hoteit Skills
Remote Access with NinjaOne
Customer Satisfaction
Product Support
Technology Alignment
Service-Level Agreements (SLA)
On-call Support
Technical Support
Teamwork
Microsoft Office
Computer Networking
Service Desk
System Administration
ITIL
Risk Management
Disaster Recovery
Network Administration
Cloud Computing
IT Management
Business Analysis
Operating Systems
Windows
Microsoft SQL Server
System Center Configuration Manager (SCCM)
Microsoft Azure
Communication
Customer Service
Team Leadership
Team Management
Coaching
Mentoring
Leadership
Personal Development
Staff Development
Training & Development
Decision-Making
Operating System Administration
System Center Virtual Machine Manager (SCVMM)
SCOM
Backup & Recovery Systems
Mobile Device Management
Employee Learning & Development
Help Desk Implementation
Cybersecurity
Security Metrics
Information Security Awareness
Creative Problem Solving
Nabil Hoteit Summary
Nabil Hoteit, based in Denton, TX, US, is currently a Cyber Security Specialist at GuideIT. Nabil Hoteit brings experience from previous roles at GuideIT, Elara Caring, City of Carrollton and Cardtronics. Nabil Hoteit holds a 2002 - 2007 Bachelor's degree in Information Technology @ The Open University. With a robust skill set that includes Remote Access with NinjaOne, Customer Satisfaction, Product Support, Technology Alignment, Service-Level Agreements (SLA) and more. Nabil Hoteit has 2 emails and 2 mobile phone numbers on RocketReach.
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