Nabeel Shaikh Email & Phone Number
Customer Journey Manager @ Lloyds Banking Group
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Nabeel Shaikh Location
- Edinburgh, GB
Nabeel Shaikh Work
- 2024 -now Customer Journey Manager @
- 2014 -2024 SME Expert - Architecture and Design @
- 2020 -now Founder @
- 2013 -2014 Head of Customer Technical Services @
- 2010 -2013 Principal Consultant Change Delivery @
- 2008 -2010 Senior Genesys Application Support Engineer @
- 2004 -2008 Principal Consultant @
- 2000 -2004 Contractor @ PurpleIcon
- 2000 -2000 Intern - Networks and Infrastructure @
- 1999 -1999 Intern - Development and Change Delivery @
Nabeel Shaikh Education
- University of the West of Scotland
PgD (Advanced Computer Systems Development)
2001-2001 - University of Glasgow
BSc/MA (Computing Science and Management)
1995-1999 - Amazon Web Services
Technical Professional (Cloud Computing)
- Amazon web services
AWS Business Professional (Cloud Computing)
- Genesys University
CIV V7
Nabeel Shaikh Skills
- Consulting
- Stakeholder Management
- Cisco Technologies
- Genesys
- Call Center
- Infrastructure
- ITIL
- VoIP
- Consultancy
- Avaya
- Inbound
- Call Routing
- Telecommunications
- CTI
- Cisco
- Workforce Management
- SIP
- Strategy
- IVR
- Pre Sales Technical
- PBX
- Contact Centers
- Enterprise Architecture
- Managed Services
- Program Management
- IT Operations
- Testing
- Business Process
- Change Management
- Customer Service
- Telephony
- Enterprise Software
- Avaya Technologies
- Pre Sales Technical Support
- Call Recording
- Solaris
- Contact Centre
- Business Process Improvement
- Requirements Gathering
- Business Strategy
- Project Management
- Outsourcing
- Software Development
- Pre Sales
- Service Delivery
- Call Centers
- System Deployment
- Outbound
- Solution Architecture
- Integration
- Project Delivery
- Routing
Nabeel Shaikh Summary
- Nabeel Shaikh, based in Edinburgh, GB, is currently a Customer Journey Manager at Lloyds Banking Group. Nabeel Shaikh brings experience from previous roles at Lloyds Banking Group, Paratha Box UK, Datapoint and Lloyds TSB. Nabeel Shaikh holds a 2001 - 2001 PgD in Advanced Computer Systems Development @ University of the West of Scotland. With a robust skill set that includes Consulting, Stakeholder Management, Cisco Technologies, Genesys, Call Center and more. Nabeel Shaikh has 3 emails and 1 mobile phone numbers on RocketReach.
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