My Ta Email & Phone Number

Senior Manager, Technology Risk- Enterprise Services Risk Office @ Capital One

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My Ta Location

United States

My Ta Work

Senior Manager, Technology Risk- Enterprise Services Risk Office @ (November 2025 - Present)
Director of Risk Strategy and Operations, North America @ (November 2023 - July 2025)
Interim Director of Risk Strategy and Operations, North America @ (August 2023 - November 2023)
Program Manager, North America Risk @ (May 2021 - August 2023)
Project Specialist, Strategic Projects @ (September 2019 - May 2021)
Project Specialist, Change Communications @ (August 2018 - September 2019)
Underwriting Operations Manager @ (September 2016 - January 2018)
Business Systems Analyst @ (March 2015 - September 2016)
Territory Sales Manager @ (June 2014 - March 2015)
Manager, Operations @ MAPFRE USA (August 2010 - December 2012)
Field Development Specialist, Training @ (September 2008 - August 2010)
Service Manager @ (March 2005 - September 2008)

My Ta Education

UC Berkeley Extension
Professional Program, Business Process Management
2016-2017
Golden Gate University
Masters (Business Administration)
San Jose State University
BA (Social Work)

My Ta Skills

Project Management
Cross-functional Team Leadership
Business Process Improvement
Call Centers
Sales
Underwriting
Customer Satisfaction
Claim
Budgets
Quality Assurance
Data Analysis
Risk Management
Employee Benefits
Analysis
Performance Management
Commercial Insurance
Vendor Management
Casualty Insurance
Strategic Planning
Business Analysis
Requirements Analysis
Analytical Skills
Root Cause Analysis
Process Management
Business Process Design
Customer Relationship Management (CRM)
Business Strategy
Strategy
Program Management
Business Process
Business Process Mapping
Software Development Life Cycle (SDLC)
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Visio
Microsoft Office
Management
Coaching
Customer Service
Team Building
Training
Process Improvement
Process Flow Documentation
Rally
Business Process Analysis
Vendor Partnerships
Change Management
Product Management
Customer Service Management
GoldenGate
Customer Relationship Management Crm
Corrective Actions
Payments
Insurance
Overseeing
Cost
Microsoft Technologies
Identify Trends
Business Initiatives
Executive Positions
Business Administration
Campbell
Cross Functional Team Leadership
Liability
Complaints
Organizational Structure
Guaranteed
Public Relations
Calls
Identifies
Metrics
Leadership
Data Storage
GAP
PowerPoint
Attorneys
SharePoint
Accounting
Personal Development
Workflow
Human Resources
Daily Operations
Field Development
Settlement
Service Operations
System
Business Services
Voice
Reports
Umbrella Insurance
Life Insurance
Information Quality
Property
New Business Development
Policy
Supervisory
Surveying
Subject Matter Expert
General Insurance
Social Work
Trains And Add Rails
System Monitoring
Task Force
Commercial Real Estate
Partnerships
Billing Systems
Ratings
Tactics
Advertising Agency
Liberty
Auto
B2C
Gap Analysis
Yahoo
Business Development
Communication
Farmers
Detail
Business Operations
Sales Management
Operations
Marketing
Time Management
Enterprise Business
QoS
Project
Job Aids
San Jose
Contractual Agreements
SQL
Dashboard
Software Development Life Cycle Sdlc
Accident
Responsibility
Internal Audit
Pleasanton
Customer Experience
Renewal
Efficient
Executive Management
Product Requirements
Arbitration
Curriculum Design
Injury
Guidelines
Compliance
Arizona
Outlook
Addressing
Shot
Production Management
Agents
Subrogation
Blueprint
Commerce
Seeing The Big Picture
Property And Casualty Insurance
Staff Development
Health Insurance
Support Staff
Delivery
Customer Service Operations
Third Party Vendors
Recruiting
Bridge
Selling
Market Conduct
Constructive Feedback
Customer Relationship Management
Software Development Life Cycle

My Ta Summary

My Ta, based in United States, is currently a Senior Manager, Technology Risk- Enterprise Services Risk Office at Capital One. My Ta brings experience from previous roles at Visa and AAA Northern California, Nevada & Utah. My Ta holds a 2016 - 2017 Professional Program, Business Process Management @ UC Berkeley Extension. With a robust skill set that includes Project Management, Cross-functional Team Leadership, Business Process Improvement, Call Centers, Sales and more. My Ta has 5 emails on RocketReach.