I work with businesses of all kinds to solve problems at the intersection of people, policies, systems and processes. I am an experienced consultant who has delivered change and improvement programmes across multiple industries and sectors in challenging environments. I am comfortable supporting and leading change at all levels from CEO to operational teams, and from sole traders to multinational corporations. Drawing on a strong systems thinking approach, I am comfortable working with various business excellence methodologies. I can help you with: - MANAGEMENT SYSTEMS: integrated management systems (PAS 99), environmental (ISO 14001, ISO 50001), quality (ISO 9001), health and safety (OHSAS 18001), information security (ISO 27001, COBIT), enterprise risk management (COSO, ISO 31000, RIMS RMM), business continuity (ISO 22301), corporate social responsibility - implementation, certification, day-to-day operation, improvement, training, audit - CONTINUOUS IMPROVEMENT & EXCELLENCE MODELS & TOOLS: Business Process Management, Six Sigma, TQM, Kaizen, 5S, 6S, Lean, Value Stream Mapping, problem solving, data analysis and SPC, EFQM, model thinking, mathematical thinking - PROJECT MANAGEMENT: multi-site, cross-functional, international, change management, teamwork, maturity models, lean
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