MWI Information

MWI equips people and organizations to turn conflict into collaboration and challenges into opportunities for connection, innovation, and positive change. Since 1994, we have partnered with corporations, universities, healthcare systems, and government agencies to strengthen cultures, improve communication, and build healthier workplaces. Our work spans four core areas: Organizational Ombuds Services – independent, confidential, and impartial support that helps employees surface concerns, resolve issues early and informally, and create more resilient workplace cultures. Mediation Services – tailored mediation for organizations and individuals, plus a mediation program serving more than a dozen courts across the greater Boston area. MWI helps parties resolve conflicts efficiently, preserve relationships, and move forward constructively. Negotiation and Mediation Training and Workshops – practical, skills-based programs that equip people at every level with tools to communicate effectively, manage conflict, and resolve disputes constructively. Consulting – guidance for developing comprehensive and effective conflict management systems. MWI’s team brings decades of real-world experience, supporting Fortune 500 companies and leading institutions. At our core, we build trust, foster collaboration, and help people work better, together. We strive to support courageous communication, honor different experiences and perspectives, be professional and responsive, and exceed expectations. For more information about MWI, please visit www.mwi.org.