Muzzafar Maqbool Email & Phone Number
Director of Logistics and Last Mile Delivery and Service Operations ( MENA ,GCC and Kazakhstan ) @ Kuwait Food Company (Americana)
Muzzafar Maqbool Location
Dubai, AE
Muzzafar Maqbool Work
- 2022 - now Director of Logistics and Last Mile Delivery and Service Operations ( MENA ,GCC and Kazakhstan ) @ Kuwait Food Company (Americana)
- 2019 - 2022 Director - Customer Services , Tele sales and Contact Center Operations (MENA and Kazakhstan) @ Kuwait Food Company (Americana)
- 2015 - 2019 Vice President Customer and Merchant Care Operations @ Delivery Hero
- 2014 - 2015 Head of Customer Services and Call Center Operations Airtel DTH @ airtel
- 2013 - 2014 DGM - Customer Services @ airtel
- 2008 - 2012 Head Of Customer Support North India(Prepaid) @ airtel
- 2000 - 2008 Process Manager - Credit Checks, Upgrades, Telesales and Back office @ Orange
- 1999 - 2000 Customer Services Specialist @ Bennett Coleman and Co. Ltd. (Times Group)
Muzzafar Maqbool Education
- Symbiosis Institute of Management Studies
PG Management (Operation Management)
2007 - 2010 - National Institute Of Business & Management
Master of Business Administration (MBA) (Customer Service Management)
2008 - 2010 - Symbiosis Institute of Management Studies
MBA (Operations Management, CRM)
2004 - 2006
- IGNOU & Aptech
ADSE (Computer Science)
2003 - 2005
Muzzafar Maqbool Skills
- CRM
- Vendor Management
- Management
- Telecommunications
- Leadership
- Service Delivery
- Team Management
- Start-ups
- Team Building
- Change Management
Muzzafar Maqbool Summary
Muzzafar Maqbool, based in Dubai, AE, is currently a Director of Logistics and Last Mile Delivery and Service Operations ( MENA ,GCC and Kazakhstan ) at Americana Restaurants. Muzzafar Maqbool brings experience from previous roles at Americana Restaurants, Delivery Hero, Bharti Airtel Ltd and airtel. Muzzafar Maqbool holds a 2007 - 2010 PG Management in Operation Management @ Symbiosis Institute of Management Studies. With a robust skill set that includes CRM, Vendor Management, Management, Telecommunications, Leadership and more. Muzzafar Maqbool has 2 emails and 2 mobile phone numbers on RocketReach.
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