Mustafa Koç's Location
Ingolstadt, BY, DE
Mustafa Koç's Work
- Head of Global Customer Experience and Customer Care @ MediaMarktSaturn
- Head of Global Customer Care @ MediaMarktSaturn
- Global Lead of Contact Center Vendor Management @ MediaMarktSaturn
- Head of Customer Experience and Care Center @ MediaMarkt Turkey
- Customer Experience and Care Department Manager @ MediaMarkt Turkey
- Customer Experience and Care Manager @ MediaMarkt Turkey
- Contact Center Management Consultant @ Media Markt Hellas
- Quality and Training Manager @ Teleperformance
- Sales Coach @ Teleperformance
- Global Premier Team Supervisor @ HSBC
Mustafa Koç's Education
- Yıldız Teknik Üniversitesi
Bachelor's degree (Statistics)
Mustafa Koç's Skills
- Customer Service
- Avaya
- NICE Call Recording
- Microsoft Office
- Banking
- Microsoft Excel
- Workforce Management
- Management
- Risk Management
- Business Analysis
Mustafa Koç's Summary
Mustafa Koç, based in Ingolstadt, BY, DE, is currently a Head of Global Customer Experience and Customer Care at MediaMarktSaturn, bringing experience from previous roles at MediaMarktSaturn and MediaMarkt Turkey. Mustafa Koç holds a Bachelor's degree in Statistics @ Yıldız Teknik Üniversitesi. With a robust skill set that includes Customer Service, Avaya, NICE Call Recording, Microsoft Office, Banking and more, Mustafa Koç contributes valuable insights to the industry. Mustafa Koç has 1 email on RocketReach.
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