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Mustafa Ali Location
Saint Paul, MN, US
Mustafa Ali Work
Program Lead – Managed Deployment Services @ (October 2023 - Present)
Support Engineer II (Lead) @ (August 2023 - October 2023)
Support Engineer I @ (August 2021 - August 2023)
Deployment Technician Level 2 and 3 Fairview Health Services (PDS) @ (August 2021 - March 2022)
Deployment Technician and Desktop Technician @ (January 2018 - November 2020)
Desktop Support Specialist @ (March 2018 - November 2019)
Information Technology Center @ (March 2015 - May 2017)
Mustafa Ali Education
Saint Mary's University of Minnesota
Bachelor's degree (Computer/Information Technology Administration and Management)
2019-2020
Saint Paul College-A Community and Technical College
Associate’s Degree (Computer network engineering)
2015-2017
Mustafa Ali Skills
- Client relationship management
- Innovative problem-solving
- Issue resolution and escalation handling
- Recruiting and resource allocation
- Strong leadership and team management
Active Directory
Administrative Tools
Analytical Skills
Computer Hardware
Customer Satisfaction
Data Analysis
Endpoint Security
Healthcare
IT Management
IT Operations
IT Service Management
Incident Management
Information Security Analysis
Laptops
Leadership
Linux
Microsoft Office
Network Administration
Networking
Nonprofit Organizations
Office 365
Operating Systems
Printer Support
Problem Solving
Project Planning
Remote Desktop
Security Information and Event Management (SIEM)
Servers
Service Desk
Software Documentation
Software Installation
Splunk
Sumo Logic
System Deployment
Team Building
Teamwork
Technical Support
Time Management
Troubleshooting
Windows Hardware
designs event flyers
Mustafa Ali Summary
Mustafa Ali, based in Saint Paul, MN, US, is currently a Program Lead – Managed Deployment Services at PDS, A Converge Company. Mustafa Ali brings experience from previous roles at PDS, A Converge Company and Fairview Health Services. Mustafa Ali holds a 2019 - 2020 Bachelor's degree in Computer/Information Technology Administration and Management @ Saint Mary's University of Minnesota. With a robust skill set that includes - Client relationship management, - Innovative problem-solving, - Issue resolution and escalation handling, - Recruiting and resource allocation, - Strong leadership and team management and more. Mustafa Ali has 1 emails and 1 mobile phone numbers on RocketReach.
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