2016 -2018 Service Delivery Manager - Performance and Continual Improvement @
2012 -2016 Commercial Performance and Service Level Manager, ATO @ Lockheed Martin Australia Pty Ltd
2015 -2016 Contract Manager @ Lockheed Martin Australia Pty Ltd
2011 -2012 Service Management Analyst @ Lockheed Martin Australia Pty Ltd
2007 -2011 Critical Incident Manager @
Murray Allen Skills
ITIL
Service Management
Incident Management
Documentation
Process Improvement
IT Operations
Requirements Gathering
Sla
Service Desk
Problem Management
Service Improvement
Change Management
Team Leadership
Software Documentation
IT Service Management
Program Management
Project Delivery
Service Level Management
ITIL v3 Foundations Certified
Strategy
Integration
Management
Active Directory
Stakeholder Management
IT Outsourcing
Service Delivery
Data Center
Infrastructure
Outsourcing
Requirements Analysis
Disaster Recovery
Governance
Business Process Improvement
Murray Allen Summary
Murray Allen, based in Canberra, ACT, AU, is currently a Senior Consultant at Projects Assured. Murray Allen brings experience from previous roles at Leidos and Lockheed Martin Australia Pty Ltd. With a robust skill set that includes ITIL, Service Management, Incident Management, Documentation, Process Improvement and more. Murray Allen has 2 emails on RocketReach.
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