Munir Patel Email & Phone Number
Head Of Service Management @ ITV
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Munir Patel Location
- London, GB
Munir Patel Work
- Head Of Service Management @ (March 2017 - Present)
- IT Service Delivery Manager - Online and On-Demand @ (September 2013 - February 2017)
- IT Service Delivery Manager @ (February 2012 - October 2013)
- Transition Programme Manager @ (January 2011 - January 2012)
- Team Manager - Incident and Problem Mangement @ (March 2010 - January 2011)
- Project Manager - ITIL Operating Model @ (June 2009 - February 2010)
- IT Incident and Problem Manager @ (January 2005 - June 2009)
- Application Support Specialist - 1st and 2nd Line @ (December 2003 - January 2005)
- Graduate Scheme - IT Operations @ (September 2002 - November 2003)
- Computer Science Student Mentor @ (September 2001 - September 2002)
- IT Customer Service Advisor @ Gemini Technology Ltd (January 1999 - January 2001)
- Market Research Interviewer @ Inforcorp Ltd (January 1997 - January 1999)
Munir Patel Education
- Queen Mary University of London
Bachelor of Science (BSc) (Computer Science)
1998-2001 - Professional Certifications
ITIL (BCS, Service Management and Supplier Relationship Management)
Munir Patel Skills
- ITIL Certified
- ITIL
- ITIL Process
- Unix
- SQL
- Incident Management
- Problem Management
- Change Management
- ITIL Service Strategy
- Service Desk
- Service Delivery
- IT Service Management
- Project Management
- Programme Delivery
- Operating Models
- Operating Budgets
- Department Budgeting
- IT Operations
- Transition Management
- BMC Remedy
- Toad
- People Skills
- Performance Management
- Continuous Improvement
- Business Continuity
- Training
- 1st Line
- 2nd Line
- IT Infrastructure Management
- Contract Negotiation
- Contract Management
- Managed Services
- IT Outsourcing
- Operations Management
- Service Improvement
- Data Center
- Business Process
- Governance
- IT Transformation
- Infrastructure
- IT Management
- Service Management
- PowerPoint
- JavaScript
- Software Development
- Marketing
- Leadership
Munir Patel Summary
- Munir Patel, based in London, GB, is currently a Head Of Service Management at ITV. Munir Patel brings experience from previous roles at ITV and Sainsbury's. Munir Patel holds a 1998 - 2001 Bachelor of Science (BSc) in Computer Science @ Queen Mary University of London. With a robust skill set that includes ITIL Certified, ITIL, ITIL Process, Unix, SQL and more. Munir Patel has 2 emails and 3 mobile phone numbers on RocketReach.
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