2008 -2009 Senior Consultant @ Forte Advisory Services
2006 -2008 Call Centre Specialist @ SA Call Centre Solutions
2005 -2007 Customer Aquisition Manager @ DHL International South Africa
1996 -2005 Helpdesk Manager and Bid Co-ordinator @
1994 -2003 Various @ Standard Bank South Africa; Truworths; Teleresources; Liberty Life
Muneeba Adams Education
RW Fick SSS
Training and Industrial Relations Diploma (Customer Service Management)
1987-1993
Rand Afrikaans University
(SOCIAL SCIENCES)
Muneeba Adams Skills
Generative AI Solutioning and Sales
Electronic Content Management Solutioning and Sales
Low code Development Solutioning and Sales
AIOps Sales and Solutioning
CX Solutioning and Sales
Solution Implementation
Strategic Consulting
Consulting
Product Demonstration
Software as a Service (SaaS)
Leadership
Client Relations
Service Delivery
Strategy
Analytical Skills
Customer Satisfaction
Process Improvement
Team Management
Business Relationship Management
Training & Development
Customer Service Management
Communication
Client Services
Executive Management
Sales Management
Call Centers
Telecommunications
Team Leadership
CRM
Business Strategy
Change Management
Project Management
Management Consulting
Business Process Improvement
Account Management
Customer Service
Social Media
Organizational Design
Performance Management
Solution Selling
Sales
New Business Development
Key Account Management
Soft skills Training
Forecasting
Cloud Computing
VoIP
Quality Management
Presentation Skills
Coaching
Professional Mentoring
Functional Behavior Assessments
Business Development
Customer Relationship Management (CRM)
Business Analysis
Voice over IP (VoIP)
Business Process Mapping
Contact Centers
Muneeba Adams Summary
Muneeba Adams, based in Johannesburg, GP, ZA, is currently a Senior Solution Sales at Falcorp Technologies. Muneeba Adams brings experience from previous roles at Datacentrix (Pty) Ltd, Interfile and Ocular Technologies. Muneeba Adams holds a 1987 - 1993 Training and Industrial Relations Diploma in Customer Service Management @ RW Fick SSS. With a robust skill set that includes Generative AI Solutioning and Sales, Electronic Content Management Solutioning and Sales, Low code Development Solutioning and Sales, AIOps Sales and Solutioning, CX Solutioning and Sales and more. Muneeba Adams has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Muneeba Adams?
Find contact details for 700 million professionals.