Muneeb Iqbal Email & Phone Number

Director, Technical Account Management @ Afiniti

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Muneeb Iqbal Location

Toronto, ON, CA

Muneeb Iqbal Work

Director, Technical Account Management @ (January 2025 - Present)
Associate Director, Technical Account Management @ (April 2022 - January 2025)
Senior Technical Account Manager @ (March 2021 - April 2022)
Technical Account Manager @ (May 2016 - March 2021)
Senior Operations Manager @ (July 2010 - April 2016)
Customer Operations and Sales Lead @ (January 2005 - June 2010)

Muneeb Iqbal Education

Hamdard University
Master of Business Administration (MBA) (Marketing)
2007-2009
Karachi University
Bachelor of Commerce (Business/Commerce)
2003-2004

Muneeb Iqbal Skills

Agile Development
Amazon Connect
Analytical Skills
Artificial Intelligence (AI)
Business Analysis
Business Management
Business Planning
Business Process Improvement
Business Strategy
Call Centers
Change Management
Cloud Computing
Cloud Operations
Coaching
Communication
Competitive Analysis
Confluence
Contact Center Platforms
Contact Center as a Service (CCaaS)
Cross-functional Team Leadership
Customer Engagement
Customer Relations
Customer Relationship Management (CRM)
Customer Service
Customer Success
Direct Sales
ERP
Enterprise Software
Escalations Management
Executive-level Communication
Genesys
IT Service Management
Incident Management
International Sales
Jira
Key Account Development
Key Account Management
Leadership
MIS
Management
Market Research
Marketing Strategy
Microsoft Azure
Negotiation
Operations Management
PI planning
People Management
Problem Management
Problem Solving
Product Adoption
Product Development
Product Management
Product Marketing
Program Management
Project Management
Project Planning
Relationship Building
Release Management
Requirements Analysis
Revenue Analysis
Revenue Management
Risk Management
Root Cause Analysis
SAFe 6
SLA
Sales Management
Sales Operations
Scrum
Service Delivery
Software Implementation Management
Software as a Service (SaaS)
Stakeholder Management
Strategic Thinking
Strategy
System Integration
Team Leadership
Teamwork
Technical Account Management
Technical Support
Telecommunications
Unified Communications as a Service (UCaaS)
Vendor Management
VoIP
New Business Development
Team Management
Call Center
Account Management
Capacity
Wholesale
Vendor
Planning
IP
Operation
Telco
VoIP protocols SIP
Lync Server 2010
Operations
Blogging
Marketing
Strategic Planning
Account Relationship
Development and Implementation of Marketing Plans

Muneeb Iqbal Summary

Muneeb Iqbal, based in Toronto, ON, CA, is currently a Director, Technical Account Management at Afiniti. Muneeb Iqbal brings experience from previous roles at Afiniti and DIDx.net. Muneeb Iqbal holds a 2007 - 2009 Master of Business Administration (MBA) in Marketing @ Hamdard University. With a robust skill set that includes Agile Development, Amazon Connect, Analytical Skills, Artificial Intelligence (AI), Business Analysis and more. Muneeb Iqbal has 2 emails and 1 mobile phone numbers on RocketReach.