Munawar Sayed Email
Senior Program Manager @ Humanity First
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Munawar Sayed Location
- London, GB
Munawar Sayed Work
- now
- 2022 -now Senior Program Manager @
- 2019 -2022 Global ERP Competency Centre Lead @
- 2012 -2019 Customer Relationship Management Lead @
- 2006 -2012 Client Delivery Manager and Business Development @ Serco Listening
Munawar Sayed Education
- West London College
Bachelors
1989-1992
Munawar Sayed Skills
- Data Analytics
- Messaging
- Writing
- Defining Requirements
- Internal Communications
- Cross-team Collaboration
- Complaint Management
- Optimising
- Clarity
- Skilled Multi-tasker
- Managing Multi-Million Dollar Budgets
- Build Strong Relationships
- Working Experience
- User Interface Design
- Product Knowledge
- Customer Support
- Customer Interaction
- Performance Reviews
- Audio Conferencing
- Digital Strategy
- Director level
- Engagement Management
- Support Management
- Customer Marketing
- Commercial Focus
- Elicitation
- Quality Assurance
- Program Implementation
- Resource Planning
- Operations Execution
- Business Reviews
- Business Requirements
- Attention to Detail
- Coaching
- Operations
- Negotiation
- Teamwork
- Cross-functional Team Leadership
- Service Delivery Management
- Vendor Relations
- Incident Management
- Oral Communication
- Performance Measurement
- Business Strategy
- PRINCE2
- Key Performance Indicators
- Customer Insight
- Business Networking
- Presentations
- Net Promoter Score
- Management Consulting
- Problem Solving
- Business Planning
- Facilitation
- Business Relationship Management
- Business Knowledge
- Stakeholder Management
- Stakeholder Engagement
- Relationship Building
- Customer Engagement
- Customer Success
- Communication
- Analytical Skills
- CRM
- Change Management
- Project Management
- Account Management
- Process Improvement
- Strategic Planning
- BPO
- Troubleshooting
- SAP ERP
- Business Transformation
- Agile Methodologies
- Business Process Outsourcing (BPO)
- Customer Experience
- Customer Satisfaction
- Service Delivery
- Team Management
- Team Leadership
- Management
- Customer Relationship Management (CRM)
- Portfolio Management
- Contact Centers
- Outsourcing
- Relationship Management
- Accounting
- Call Center
Munawar Sayed Summary
- Munawar Sayed, based in London, GB, is currently a Senior Program Manager at Humanity First International. Munawar Sayed brings experience from previous roles at Humanity First International, GlaxoSmithKline and Serco Listening. Munawar Sayed holds a 1989 - 1992 Bachelors @ West London College. With a robust skill set that includes Data Analytics, Messaging, Writing, Defining Requirements, Internal Communications and more. Munawar Sayed has 3 emails on RocketReach.
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