Multi360 Information

Multi360 is a SaaS (Software as a Service) startup that offers an innovative CRM (Customer Relationship Management) solution with the integration of artificial intelligence and cloud resources. Its platform allows companies to centrally and efficiently manage their relationships with customers on various popular communication channels, such as WhatsApp, Instagram, Facebook and Telegram. Using AI automation, Multi360 empowers businesses to track and respond to consumer interactions on these messaging apps and social media in an agile way. Its cloud-based architecture enables scalability, remote access to data and constant updates. This multi-platform CRM solution aims to dramatically improve customer service, enhance the user journey and boost sales results through intelligent management of leads, contacts and communications across multiple channels. Multi360 represents a disruptive evolution of traditional CRM systems by unifying communications from modern messengers and social networks into a single state-of-the-art SaaS platform.