Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
View Top Employees from MukuruWebsite | https://www.mukuru.com |
Revenue | $15 million |
Employees | 1,869 (998 on RocketReach) |
Founded | 2004 |
Address | Kotzee Rd, Cape Town, Western Cape 7925, ZA |
Technologies |
JavaScript,
HTML,
PHP
+95 more
(view full list)
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Industry | Financial Services, Credit Cards & Transaction Processing, Finance |
Keywords | International Money Transfer, Financial Services Platform, Affordable, Cash Transfers, Funeral Cover, Prepaid Card, Customer Engagement |
SIC | SIC Code 61 Companies, SIC Code 615 Companies |
NAICS | NAICS Code 522 Companies, NAICS Code 52232 Companies, NAICS Code 522320 Companies, NAICS Code 5223 Companies, NAICS Code 52 Companies |
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The Mukuru annual revenue was $15 million in 2024.
Stephen Eckard is the COO of Mukuru.
998 people are employed at Mukuru.
Mukuru is based in Cape Town, Western Cape.
The NAICS codes for Mukuru are [522, 52232, 522320, 5223, 52].
The SIC codes for Mukuru are [61, 615].