Senior Program Manager @ (April 2024 - February 2026)
Manager Program Management @ (June 2021 - April 2024)
Program Manager II @ (September 2020 - June 2021)
Program Manager @ (September 2016 - October 2019)
Program Manager II @ (October 2019 - September 2020)
Customer Service Manager @ (November 2015 - September 2016)
Apprentice CS Manager and Project Coordinator @ (May 2015 - October 2015)
Digital Specialist Lead and Project Coordinator @ (November 2013 - June 2015)
Digital Specialist @ (July 2010 - November 2013)
Mujtaba Ahmed Education
Jawaharlal Nehru Technological University
Bachelor of Technology (BTech) (Automotive Engineering)
2008-2012
Mujtaba Ahmed Skills
Customer Experience
BPO
Customer Satisfaction
Workforce Management
Call Center
Vendor Management
Performance Management
CRM
Team Management
Service Delivery
Operations Management
Sla
Employee Relations
Customer Service
Sourcing
Negotiation
Recruiting
Human Resources
Technical Recruiting
Team Building
Talent Acquisition
Screening
IT Recruitment
Management
Amazon Kindle
Amazon Web Services (AWS)
Benefits Negotiation
Business Analysis
E-commerce
Process Improvement
Team Leadership
Training
Applicant Tracking Systems
Mobile Applications
Leadership
Analytics
HTML
Interviews
Sales
E Commerce
Microsoft Excel
Project Management
Amazon Web Services Aws
Amazon Web Services
Mujtaba Ahmed Summary
Mujtaba Ahmed, based in Hyderabad, IN, is currently a Senior Technical Product Manager at Amazon. Mujtaba Ahmed brings experience from previous roles at Amazon. Mujtaba Ahmed holds a 2008 - 2012 Bachelor of Technology (BTech) in Automotive Engineering @ Jawaharlal Nehru Technological University. With a robust skill set that includes Customer Experience, BPO, Customer Satisfaction, Workforce Management, Call Center and more. Mujtaba Ahmed has 2 emails and 1 mobile phone numbers on RocketReach.
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