Muhammad Raza Email
Service Delivery Manager (Service Operations and Customer Success) @ Espire Infolabs
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Muhammad Raza Location
- Birmingham, GB
Muhammad Raza Work
- Service Delivery Manager (Service Operations and Customer Success) @ (January 2026 - Present)
- Delivery and Operations Lead @ (April 2025 - January 2026)
- Technical Lead @ (July 2023 - April 2025)
- Technical Consultant @ (January 2022 - June 2023)
- Software Engineering Specialist @ (October 2020 - December 2021)
- Senior Software Engineer @ (September 2016 - September 2020)
- Technical Support Engineer @ (September 2015 - August 2016)
Muhammad Raza Education
- Visvesvaraya Technological University
Bachelor of Engineering (B.E.) (Electronics and Communications Engineering)
2011-2015
Muhammad Raza Skills
- Agile Methodologies
- Agile Project Management
- Agile Training
- Amazon Web Services (AWS)
- Business Analysis
- Business Development
- Business Operations
- Business Relationship Management
- Change Control
- Change Management
- Communication
- Continuous Integration and Continuous Delivery (CI/CD)
- Cross-functional Team Leadership
- Customer Service
- Data Warehousing
- DevOps
- Digital Transformation
- Elasticsearch
- Engineering Leadership
- Global Client Management
- Global Delivery
- IT Leadership
- IT Management
- IT Operations
- IT Operations Management
- IT Projects
- IT Service Delivery
- IT Service Management
- IT Services
- IT Strategy
- ITIL
- Implementation Services
- Incident Management
- Incident Response
- Jira
- Kanban
- Kubernetes
- Linux
- Logistics Management
- Major Incident Management
- Mentoring
- Operations
- Operations Management
- PnL Management
- Problem Solving
- Project Delivery
- Project Documentation
- Project Management
- Release Management
- SQL
- Scaled Agile Framework
- Scrum
- Senior Program Management
- Service Delivery
- Service Delivery Management
- Service Integration
- Service Operations
- Service-Level Agreements (SLA)
- Software Development Life Cycle (SDLC)
- Software Management
- Software as a Service (SaaS)
- Splunk
- Stakeholder Management
- Standard Operating Procedure (SOP)
- Supply Chain Management
- Team Leadership
- Team Management
- Team Operations
- Technical Project Leadership
- Terraform
- Triage
- Unix
- Vendor Management
- Warehouse Management Systems
Muhammad Raza Summary
- Muhammad Raza, based in Birmingham, GB, is currently a Service Delivery Manager (Service Operations and Customer Success) at Espire Infolabs. Muhammad Raza brings experience from previous roles at Espire Infolabs, Torry Harris Integration Solutions, Callsign and BT Group. Muhammad Raza holds a 2011 - 2015 Bachelor of Engineering (B.E.) in Electronics and Communications Engineering @ Visvesvaraya Technological University. With a robust skill set that includes Agile Methodologies, Agile Project Management, Agile Training, Amazon Web Services (AWS), Business Analysis and more. Muhammad Raza has 1 emails on RocketReach.
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