2006 -2007 Customer Service Engineer (Team Lead) @
Muhammad Lee Education
INTI International University & Colleges
Bachelor's degree (Computer Systems Networking and Telecommunications)
2002-2006
INTI International University & Colleges
(Computer Technology/Computer Systems Technology)
2001-2002
Muhammad Lee Skills
Resolutions
2nd Line IT Support
Interpersonal Skills
Interpersonal Communication
Software Licensing
Problem Solving
Computer Performance
Operating Systems
Analytical Skills
Wireless Networking
Windows XP
Telephony
Office 365
Domain Name System (DNS)
Avaya Products
Escalation Process
iPhone Support
Incident Management
Team Leadership
Microsoft Outlook
Blackberry
Lotus Notes
Microsoft Office
Employee Training
Coaching
IT Service Management
IT Operations
Virtual Private Network (VPN)
IT Hardware Support
Technical Support
Microsoft Excel
Asset Management
Desktop Computers
Computer Hardware
Laptops
Knowledge Sharing
Information Technology
Printer Support
Active Directory
Computer Maintenance
Remote User Support
Service Desk
Computer Hardware Troubleshooting
Network Troubleshooting
Internet Troubleshooting
User Account Management
Windows
IT Asset Management
Troubleshooting
Help Desk Support
Muhammad Lee Summary
Muhammad Lee, based in Seri Kembangan, MY, is currently a IT Support Specialist at StashAway. Muhammad Lee brings experience from previous roles at RBC, Standard Chartered Bank and JOS Malaysia. Muhammad Lee holds a 2002 - 2006 Bachelor's degree in Computer Systems Networking and Telecommunications @ INTI International University & Colleges. With a robust skill set that includes Resolutions, 2nd Line IT Support, Interpersonal Skills, Interpersonal Communication, Software Licensing and more. Muhammad Lee has 9 emails on RocketReach.
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