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Muhammad Jamil Location
Lahore, PK
Muhammad Jamil Work
2024 -now Customer Experience and Operations Specialist @
2021 -2024 Customer Success Manager @
2020 -2021 Customer Support Representative @
2017 -2019 Email Correspondence Officer @
2017 -2018 Customer Service Representative @
2015 -2016 Office Clerk @ Govt.New Kashmir High School
Muhammad Jamil Education
Virtual University of Pakistan
Bachelor's degree (Computer Science)
2015-2017
Muhammad Jamil Skills
Support Management
Technical Support
Customer Service Management
Client Services
Customer Support
Tech-Savvy
Client Onboarding
Analytical Reasoning
Interpersonal Skills
Confidentiality
Computerized Systems
Customer Satisfaction
Client Relations
Client Counseling
Business Development
Discord
Slack
Online Support
Telegram
Process Improvement
Customer Relationship Management (CRM)
Business-to-Business (B2B)
Live Operations
Cisco VoIP
Oracle Siebel CRM
Soft Skills
Pressure Handling
Zendesk Support
Zendesk
Email Clients
Data Analysis
Client Correspondence
Troubleshooting
Customer Service
Team Leadership
Microsoft Office
Teamwork
Team Management
Training
Time Management
Muhammad Jamil Summary
Muhammad Jamil, based in Lahore, PK, is currently a Customer Experience and Operations Specialist at Jill Razor. Muhammad Jamil brings experience from previous roles at NextAge Technologies, Mindbridge Private Limited, Abacus Consulting and PTCL. Muhammad Jamil holds a 2015 - 2017 Bachelor's degree in Computer Science @ Virtual University of Pakistan. With a robust skill set that includes Support Management, Technical Support, Customer Service Management, Client Services, Customer Support and more. Muhammad Jamil has 1 emails on RocketReach.
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