Muhammad Ismail Email

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University of Southern California
Master of Business Administration - MBA (Healthcare Management)
2005-2009
University of Washington
Bachelor of Science - BS (Biology, General)
2001-2005

Ability to work with diverse stakeholders, including government agencies and clients
CRM and scheduling systems (e.g., MindBody, Salesforce)
Client records & treatment tracking
Communication and Interpersonal Skills
Conflict resolution & issue escalation
Corporate Security
Cost control & P&L ownership
Customer experience design & patient retention
Data analysis & KPI dashboard reporting
Detail-oriented and organized, with strong analytical skills
Executive leadership & cross-functional collaboration
Front-desk workflow & appointment scheduling
Governance, Risk Management, and Compliance (GRC)
Hands-on experience with laser/IPL devices
Innovation in medical aesthetics technology
Inventory control & product procurement
Local marketing campaign planning
Marketing
Microneedling & chemical peels
Microsoft Office
National clinic network management
Physical Security
Pre-treatment consultation & post-care education
Problem-Solving and Strategic Planning
Product recommendation & retail sales
Regional operations & team supervision
SOP development & documentation
Sales Funnel Optimization
Security
Security Management
Security Operations Management
Skin analysis technologies (e.g., VISIA system)
Staff coaching & performance management
Strategic planning & execution
Strong communication and negotiation skills
Team Leadership and Development
Team hiring, onboarding & retention
Territory growth strategy

Muhammad Ismail, based in United States, is currently a Chief Operating Officer at LaserAway. Muhammad Ismail brings experience from previous roles at LaserAway, Advanced Skin & Body Solutions and Glow Medispa. Muhammad Ismail holds a 2005 - 2009 Master of Business Administration - MBA in Healthcare Management @ University of Southern California. With a robust skill set that includes Ability to work with diverse stakeholders, including government agencies and clients, CRM and scheduling systems (e.g., MindBody, Salesforce), Client records & treatment tracking, Communication and Interpersonal Skills, Conflict resolution & issue escalation and more.

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