Muhammad Ismail Location
Lahore, PK
Muhammad Ismail Work
- 2021 - now Customer Experience Manager @ Chughtai Lab
- 2020 - 2021 Operations Manager @ Zameen.com
- 2017 - 2017 Manager - Quality Assurance and Training ( Lahore and Karachi call centers) @ Allied Bank Limited, Pakistan
- 2016 - 2017 E commerce and contact center Manager for Sapphire and Elan Pakistan @ Sapphire Retail Limited (SRL)
- 2014 - 2016 Floor Manager - Contact Center @ Mobilink
- 2012 - 2014 Manager ( IRU) - Customer complaint Handling department @ Mobilink
- 2011 - 2012 Assistant Manager @ Mobilink
- 2007 - 2011 Team Leader (Quality Assurance Analytical Team) @ Mobilink
- 2004 - 2007 Team Supervisor and Corporate Trainer (Quality Assurance Team) @ Mobilink
- 2004 - 2004 Team Coordinator (Contact Center) @ Mobilink
Muhammad Ismail Education
- Institute of Business and Management Sciences ( IBMS). Agricultural Univ, Peshawar
Master of Business Administration (M.B.A.) (Management Information Systems, General)
1999 - 2001
Muhammad Ismail Skills
- Customer Experience
- Leadership
- Team Management
- Teamwork
- Performance Management
- Team Leadership
- Project Management
- Analysis
- Project Planning
- People Management
Muhammad Ismail Summary
Muhammad Ismail, based in Lahore, PK, is currently a Customer Experience Manager at Chughtai Lab. Muhammad Ismail brings experience from previous roles at Zameen.com, Allied Bank Limited, Pakistan, Sapphire Retail Limited (SRL) and Mobilink. Muhammad Ismail holds a 1999 - 2001 Master of Business Administration (M.B.A.) in Management Information Systems, General @ Institute of Business and Management Sciences ( IBMS). Agricultural Univ, Peshawar. With a robust skill set that includes Customer Experience, Leadership, Team Management, Teamwork, Performance Management and more. Muhammad Ismail has 1 emails on RocketReach.
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