Muhammad Imam Email
Solution Support Supervisor @ Progrez
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Muhammad Imam Location
- Bekasi, West Java, ID
Muhammad Imam Work
- Solution Support Supervisor @ (January 2026 - Present)
- Customer Success @ (April 2025 - February 2026)
- Team Lead Solution Implementor @ (July 2018 - February 2026)
- Quality Assurance @ PT Pradipta Jatis Indonesia (August 2017 - June 2018)
- Team Lead @ PT Sakura System Solution (February 2017 - July 2017)
- .Net Developer @ (September 2015 - February 2017)
- Freelance @ Sukses Sidang (August 2014 - September 2016)
Muhammad Imam Education
- Universitas Bani Saleh
Bachelor's degree (Information Technology)
2019-2022 - Universitas Bina Sarana Informatika
Associate's degree (Accounting and Computer Science)
2011-2014
Muhammad Imam Skills
- .NET Framework
- ASP.NET MVC
- Accounting
- Analysis
- Attention to Detail
- Business Analysis
- Business Development
- Business Process
- Business Requirements
- Cloud Migration
- Communication
- Confluence
- DevOps
- Employee Training
- Football
- Functional Testing
- Gitlab
- IT Service Management
- ITIL
- JIRA
- Jira Service Desk
- Leadership Management
- Microsoft Office
- Microsoft SQL Server
- Mindfulness
- Negotiation
- PRINCE2
- Problem Solving
- Project Documentation
- Project Implementation
- Project Management
- Project Managers
- Project Planning
- Public Speaking
- Reporting
- Risk Assessment
- Risk Management
- Root Cause Analysis
- SLA
- Scrum
- Service-Level Agreements (SLA)
- Software Development
- Software Development Life Cycle (SDLC)
- Software Project Management
- Software Troubleshooting
- Strategic Communications
- Supervisory Skills
- Systems Analysis
- Team Leadership
- Teknologi Informasi
- Test Automation Tools
- Test Cases
- Ticketing Systems
- Time Management
- User Acceptance Testing
- Visual Basic
- Web Services API
Muhammad Imam Summary
- Muhammad Imam, based in Bekasi, West Java, ID, is currently a Solution Support Supervisor at Progrez. Muhammad Imam brings experience from previous roles at Progrez, PT Pradipta Jatis Indonesia and PT Sakura System Solution. Muhammad Imam holds a 2019 - 2022 Bachelor's degree in Information Technology @ Universitas Bani Saleh. With a robust skill set that includes .NET Framework, ASP.NET MVC, Accounting, Analysis, Attention to Detail and more.
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