Muhammad Ihsan Email & Phone Number
Head IT Front Office and Workplace ASIA, India and MEAKSA @ Thales
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Muhammad Ihsan Location
- Jakarta, ID
Muhammad Ihsan Work
- Head IT Front Office and Workplace ASIA, India and MEAKSA @ (January 2025 - Present)
- Information Technology Service Delivery Manager @ (November 2023 - January 2025)
- Information Technology Specialist @ (February 2023 - October 2023)
- Information Technology Consultant @ (February 2022 - February 2023)
- Information Technology Manager @ (October 2019 - January 2022)
- Information Technology Manager @ (January 2016 - September 2019)
- Server Administrator @ (April 2015 - January 2016)
- Global Service Desk Team Lead and Act. Manager @ (April 2009 - April 2015)
- Service Desk Analyst @ (July 2005 - March 2009)
- IT Support Engineer @ (November 2004 - June 2005)
- Information Technology Engineer @ IT Professional and IT Consultant Self-Employed (January 2003 - January 2005)
Muhammad Ihsan Education
- Universitas Bina Nusantara (Binus)
Bachelor's degree (Management Information Systems, General)
2000-2004
Muhammad Ihsan Skills
- ITIL
- Windows
- Service Desk
- Video Conferencing
- Six Sigma
- Blackberry
- Customer Satisfaction
- Mobile Services
- Mac OS X
- Android
- IT Service Management
- Photography
- Multimedia
- Web Design
- Troubleshooting
- Telecommunications
- Customer Relations
- IT Operations
- Analysis
- Hardware
- TCP/IP
- OS X
- Customer Service
- Technical Support
- Management
- Information Technology
- Help Desk Support
- Windows 7
- Leadership
- XP
- Incident Management
- IT Management
- System Administration
- SharePoint
- BMC Remedy
- SCCM
- IT Service Delivery
- Microsoft Certified Professional
- Sla
- Computer Hardware
- Project Management
- Service Level Agreements Sla
- Service Level Agreements
Muhammad Ihsan Summary
- Muhammad Ihsan, based in Jakarta, ID, is currently a Head IT Front Office and Workplace ASIA, India and MEAKSA at Thales. Muhammad Ihsan brings experience from previous roles at The HEINEKEN Company, AVASO Technology Solutions, Field Offshore Design Engineering Ltd and TRIPATRA. Muhammad Ihsan holds a 2000 - 2004 Bachelor's degree in Management Information Systems, General @ Universitas Bina Nusantara (Binus). With a robust skill set that includes ITIL, Windows, Service Desk, Video Conferencing, Six Sigma and more. Muhammad Ihsan has 1 emails and 2 mobile phone numbers on RocketReach.
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