Muhammad Akmal Email
Operational Specialist @ Ahapay
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Muhammad Akmal Location
- Kuala Lumpur, MY
Muhammad Akmal Work
- Operational Specialist @ (November 2025 - Present)
- Senior Coordinator, Rider Service Operation @ Delivery Hero (foodpanda) (December 2021 - August 2025)
- Dispatching Executive (Dispatching Communicator) @ (July 2019 - August 2021)
- Customer Service Professional (Service Operations) @ (December 2018 - July 2019)
- Fashion Coordinator (TOPMAN MALAYSIA) @ (February 2018 - March 2018)
- Customer Service Executive (Poslaju Pickup Hotline) @ CXL Executive Sdn Bhd (May 2017 - January 2018)
- Customer Service Professional (Celcom Malaysia) @ CXL Executive Shn Bhd (February 2017 - May 2017)
Muhammad Akmal Education
- Management and Science University
Diploma of Education (Graphic Design)
2012-2016
Muhammad Akmal Skills
- Active Listening
- Adobe Illustrator
- Adobe InDesign
- Adobe Photoshop
- Analytical Skills
- Apparel
- Apparel Sales
- Communication
- Conflict Resolution
- Creative Problem Solving
- Critical Thinking
- Cross-team Collaboration
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Digital Marketing
- E-Commerce
- Emotional Intelligence
- Fashion
- Fraud Prevention
- IT Project & Program Management
- Key Account Acquisition & Retention
- Leadership
- Merchant Services
- Operational Optimization
- Partner Relationship Management
- Riders
- Service Delivery
- Teamwork
- Vendor Partnerships
- langug
Muhammad Akmal Summary
- Muhammad Akmal, based in Kuala Lumpur, MY, is currently a Operational Specialist at Ahapay. Muhammad Akmal brings experience from previous roles at Delivery Hero (foodpanda), foodpanda and WingTai Malaysia Berhad. Muhammad Akmal holds a 2012 - 2016 Diploma of Education in Graphic Design @ Management and Science University. With a robust skill set that includes Active Listening, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Analytical Skills and more.
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