Mritunjay Kumar Email & Phone Number
Director - Customer Success @ Codavatar Tech Pvt. Ltd.
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Mritunjay Kumar Work
- Director - Customer Success @ (June 2025 - Present)
- Senior Operations Manager @ (January 2021 - May 2025)
- Quality Manager (East) @ (March 2019 - December 2020)
- Deputy Manager – Service Partner Management (Call Center Transition) @ (April 2017 - December 2018)
- Deputy Manager – Service Partner Management (Call Center Quality) @ (November 2015 - March 2017)
- Assistant Manager – Zonal Customer Service Head (Retail) @ (February 2014 - October 2015)
- Senior Executive – Service Partner Management (Call Center Operations) @ (January 2012 - January 2014)
- Executive – Service Partner Management (Call Center Operations) @ (September 2008 - December 2012)
- Executive - Zonal Customer Service @ (March 2006 - September 2008)
- Executive – Customer Care (Inbound Call Center) @ (November 2003 - February 2006)
- Team Leader (Project - Standard Chartered Bank) @ (November 2001 - August 2003)
Mritunjay Kumar Education
- Emperial institute of Management Science and Research
Master of Business Administration - MBA (Operations Management)
2018 - National Council for Hotel Management
Bachelor's degree (Hospitality Management)
1994-1997
Mritunjay Kumar Skills
- Leadership
- People Development
- Management
- Microsoft Word
- Zonal Operations
- Project Management
- Telecommunications
- Business Development
- Service Partner Management
- Wireless
- Team Management
- Call Centers
- Customer Service
- Health And Safety Rules
- Call Center Operations
- 3G
- Performance Management
- GSM
- Retail
- Account Management
- Sales
- Market Research
- Competitive Analysis
- Strategic Planning
- Sales Management
- Real Estate
- Marketing
- Selling
- Loyalty Creater
Mritunjay Kumar Summary
- Mritunjay Kumar, is currently a Director - Customer Success at Codavatar Tech Pvt. Ltd.. Mritunjay Kumar brings experience from previous roles at Kantipur Management Private Limited, Tech Mahindra and Vodafone. Mritunjay Kumar holds a Master of Business Administration - MBA in Operations Management @ Emperial institute of Management Science and Research. With a robust skill set that includes Leadership, People Development, Management, Microsoft Word, Zonal Operations and more. Mritunjay Kumar has 1 emails and 1 mobile phone numbers on RocketReach.
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