Mradul Kumar Email
Senior Presales Solution Consultant, APAC @ Precisely
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Mradul Kumar Location
- Noida, UP, IN
Mradul Kumar Work
- 2017 -now Senior Presales Solution Consultant, APAC @
- 2014 -now Project Manager Client services @
- 2012 -2014 Client Experience Manager @
- 2007 -2012 Lead - Product Support @
- 2006 -2007 Support Specialist @
- 2005 -2006 Operations Executive @
Mradul Kumar Education
- MIT Moradabad
Bachelor of Technology (BTech) (Computer Science & IT)
2000-2004 - KCM Moradabad
XII grade (English, Maths, Science, Computer Science)
1997-1998 - St.Mary's Convent School Dhampur
X Grade (English Language and Literature/Letters)
1995-1996 - Dr. A.P.J. Abdul Kalam Technical University (AKTU), Lucknow
Mradul Kumar Skills
- SaaS
- Cloud Computing
- Business Analysis
- Technical Support
- Team Management
- CRM
- Vendor Management
- Process Improvement
- Project Management
- SQL
- Software Project Management
- Requirements Analysis
- Customer Satisfaction
- Customer Support
- Customer Experience Management
- Customer Experience Analysis
- Exceeding Customer Expectations
- Service Improvement
- Operations Improvement
- Customer Experience
- Call Centers
- Cross-functional Team Leadership
- Service Delivery
- Troubleshooting
- Business Intelligence
- Project Mana
- Incident Management
- Management
- Service-Level Agreements (SLA)
- Leadership
- Enterprise Software
- Outsourcing
- Presales
- Consulting
- Cross Functional Team Leadership
- Service Level Agreements Sla
- Pre Sales
- Service Level Agreements
Mradul Kumar Summary
- Mradul Kumar, based in Noida, UP, IN, is currently a Senior Presales Solution Consultant, APAC at Precisely | Trust in Data. Mradul Kumar brings experience from previous roles at Pitney Bowes, Gemalto, Adobe and Dell. Mradul Kumar holds a 2000 - 2004 Bachelor of Technology (BTech) in Computer Science & IT @ MIT Moradabad. With a robust skill set that includes SaaS, Cloud Computing, Business Analysis, Technical Support, Team Management and more. Mradul Kumar has 2 emails on RocketReach.
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