Moxlink Technologies Information

Moxlink provides specialized enterprise software and digital transformation services for the hospitality , travel and retail sectors, with operational hubs in Macau, Hengqin, and Singapore. The company offers a suite of solutions—including the MANGO.one central platform, RSM , reservation services automation, and BHS baggage tracking—designed to elevate operational efficiency through tailored technology. Moxlink develops dedicated proprietary software platforms designed to optimize guest experience and workflow automation: MANGO.one: A centralized, API-driven software platform built for integrated resorts, hospitality, and retail sectors. It consolidates digital behavior, transactional data, and email and social media histories into a single 360-degree customer marketing profile. RSM (Reservation & Service Management): An automated operations platform tailored for customer contact centers. It integrates email and social media communications, providing automated queue management and live agent KPI tracking. BHS (Baggage Handling System): A mobile and web-based property dashboard that integrates with hotel systems like Oracle Opera. It allows concierge staff to track luggage storage and guest deliveries using digital QR code scanning. Provided Technical Services Beyond its core software products, the firm functions as a technical consultancy providing end-to-end deployment services: Solution architecture and custom system infrastructure design. Tailored custom software modifications on Digital Experience Platforms (DXP). UX/UI layout optimization and corporate graphic design. Pre-deployment stress testing and system quality assurance validation. Train-the-trainer instructional workshops and post-launch IT technical support.