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Moustafa Youssef Location
Egypt
Moustafa Youssef Work
2023 -now Service Quality and Customer Insights Senior Manager @
2019 -2022 Service Quality Manager @
2017 -2019 Contact Center Manager @
2015 -2017 Contact Centre Vendor Management @
2010 -2015 Customer Service Contact Centre Team Leader @
2009 -2010 Premier Contact Center Senior Officer @
2007 -2009 Contact Center Agent - Shift Leader @
2005 -2006 Personal banker @
Moustafa Youssef Education
Cairo High School
Moustafa Youssef Skills
Leadership
Customer Experience
Presentation Skills
Team Building
Self Assessment
PowerPoint
Banking
Credit Cards
Changing Strategy
Account Management
Sales
Customer Satisfaction
Troubleshooting
Business Analysis
Team Leadership
Communications Skills
Financial Services
Outlook
Microsoft Office
Microsoft Word
Risk Management
Microsoft Excel
Credit
Training
Time Management
Customer Service
Financial Analysis
Management
Retail Banking
Call Centers
Loans
Performance Management
Moustafa Youssef Summary
Moustafa Youssef, based in Egypt, is currently a Service Quality and Customer Insights Senior Manager at Attijariwafa bank Egypt. Moustafa Youssef brings experience from previous roles at Attijariwafa bank Egypt, Attijariwafa bank and Barclays. Moustafa Youssef holds a Cairo High School. With a robust skill set that includes Leadership, Customer Experience, Presentation Skills, Team Building, Self Assessment and more. Moustafa Youssef has 3 emails and 1 mobile phone numbers on RocketReach.
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