Moussa Niane Email
Service Delivery Manager @ NEUROTECH SA
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Moussa Niane Location
- Dakar, Dakar Region, SN
Moussa Niane Work
- Service Delivery Manager @ (August 2024 - Present)
- Network Operations Center (NOC) Team Lead @ Huawei Technologies Managed Services (July 2024 - November 2024)
- Incident Manager @ Huawei Technologies Managed Services (August 2023 - November 2024)
- Project Management Officer @ Huawei Technologies Managed Services (January 2024 - July 2024)
- Front Office Engineer @ Huawei Technologies Managed Services (January 2023 - August 2023)
- Complaints Manager @ (September 2021 - December 2022)
- IT Consultant @ (September 2021 - September 2022)
- IT Manager @ (December 2019 - August 2021)
- Développeur web | Administrateur réseau @ Freelance (September 2018 - September 2020)
- Responsable communications @ (December 2019 - February 2020)
- Développeur web, webmaster @ SAFEC Ingénieurs Conseils (April 2018 - September 2018)
- Développeur web @ (July 2017 - April 2018)
Moussa Niane Education
- Institut Polytechnique de Dakar
Licence (Administration & gestion des réseaux)
2015-2018 - Institut Polytechnique de Dakar
DTS (Asministration et gestion des réseaux)
2015-2017
Moussa Niane Skills
- Amélioration des processus
- Analyse des causes
- Autonomie
- Business
- Business Analysis
- Coaching
- Communication interne
- Communication stratégique
- Communication sur les réseaux sociaux
- Community manager
- Computer Science
- Cross-cultural Communication Skills
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Développement web
- ERP Software
- English
- Expérience client
- Gestion de la relation client (CRM)
- Gestion de projet
- Gestion de projet web
- Gestion des problèmes
- Gestion du changement
- Gestion d’équipe
- IT Infrastructure Management
- IT Leadership
- IT Management
- IT Operations Management
- Information Technology Infrastructure
- Key Performance Indicators
- Leadership
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Négociations
- Office 365
- Outils Google pour les webmasters
- Prestation de services informatiques
- Problem Solving
- Project Managers
- Rapports de données
- Relations publiques
- Robotic Process Automation (RPA)
- Réseau professionnel
- Sales
- Salesforce.com
- Service Desk
- Service-Level Agreements (SLA)
- Strategy
- Suite des protocoles Internet (TCP/IP)
- Support Services
- Team Leadership
- Teamwork
- WordPress
- Written Communication
- communication multiculture
Moussa Niane Summary
- Moussa Niane, based in Dakar, Dakar Region, SN, is currently a Service Delivery Manager at NEUROTECH SA. Moussa Niane brings experience from previous roles at Huawei Technologies Managed Services. Moussa Niane holds a 2015 - 2018 Licence in Administration & gestion des réseaux @ Institut Polytechnique de Dakar. With a robust skill set that includes Amélioration des processus, Analyse des causes, Autonomie, Business, Business Analysis and more. Moussa Niane has 1 emails on RocketReach.
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