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Mouna B Location
London, GB
Mouna B Work
2023 -now Head of International MENA @
2021 -2023 Senior Business Development Manager MEA and India @
2017 -2021 Customer Relations Manager @ St James Group (part of the Berkeley Group)
2016 -2017 Customer Relations Coordinator @ St James Group (part of the Berkeley Group)
2015 -2016 Customer Relations Officer @ St James Group (part of the Berkeley Group)
2010 -2014 Senior Client Relations @ Harrods
2009 -2010 First class cabin crew @
Mouna B Education
Université de Nice-Sophia Antipolis
Master's degree
2005-2008
Mouna B Skills
Store Management
Merchandising
Stock Control
Team Management
Complaint Investigations
Client Liaising
Transaction Processing
Project Management
Visual Merchandising
Team Building
Sales
Administrative Processes
Microsoft Word
Customer Experience
Clienteling
Luxury
Promotions
Problem Solving
Sales&marketing
Investigation
Presentations
Customer Service
Customer Satisfaction
Tour Planning
CRM
Travel Planning
Manage Client Relationships
Transaction Support
Retail Sales
Arabic
Account Management
Profit
Client Focused
L&d
Recruiting
Projects
Hospitality
Time Management
Hiring
Organization
Event Management
French
Adaptable and a Quick Learner
Teamwork
Retail
Marketing
Fashion
Stock Management
Aviation
Luxury Goods
Leadership
Management
Training
Mouna B Summary
Mouna B, based in London, GB, is currently a Head of International MENA at Berkeley Group Plc MEA & India. Mouna B brings experience from previous roles at Berkeley Group Plc and St James Group (part of the Berkeley Group). Mouna B holds a 2005 - 2008 Master's degree @ Université de Nice-Sophia Antipolis. With a robust skill set that includes Store Management, Merchandising, Stock Control, Team Management, Complaint Investigations and more.
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