Cartrack is a leading global Software-as-a-Service (SaaS) platform provider for small, medium and large businesses, as well as consumers needing a software platform for data analytics to optimise fleets, driver behaviour, insurance risk, safety and asset recovery.
Data analytics remain Cartrack’s primary offering, in addition to growing its artificial intelligence and value-added services to deliver a tangible return on investment to its subscribers.
Cartrack is also renowned for its agility and speed in developing innovative, first-to-market solutions that are aimed at further enhancing the customer experience.
Cartrack’s impressive organic growth since being launched in South Africa in 2004 has resulted in an extensive footprint in 23 countries across Africa, Europe, North America, Asia Pacific, and the Middle East. With an active subscriber base in excess of 1.5 million, the Group ranks among the largest of its peer companies globally.
Cartrack is a vertically integrated service-centric organisation owning all its unique intellectual property and business processes, ranging from in-house design, device and software development, mobile-technical workshops and sales. Hence, Cartrack is in full control of delivering superior service while also protecting its industry-leading margins and clean balance sheet.
Since 1996, we’ve used data to understand people and their needs, in order to develop technology and services that help them look after their families, homes, cars and businesses.
We’ve done this in different ways, like providing personal safety services, recovering stolen vehicles, offering insurance and optimising fleet logistics.
When we say “we got you”, we mean that we’re there for people from all walks of life. We’re there for families that own a single car, small businesses with multiple cars, and organisations that have hundreds. We help companies run better every day, and parents sleep better at night. We save people time and money, and we save people’s lives.
We're a trusted brand that pioneered the South African vehicle-tracking and stolen-vehicle-recovery industry in 1994. We provide industry-leading stolen-vehicle recovery services, advanced vehicle and fleet tracking, great fleet management solutions for all-sized business and commercial fleets, commanding insurance telematics solutions and best-in-class bureau services. In fact, no IoT solution is out of our reach.
Customer service escalation:
If at any time you are not happy with the service you have received, please escalate your concern to the MD’s office, where the matter will be addressed with urgency. The email address is MDservicedesk@netstar.co.za
Please refer to our website for a copy of the Altron Privacy Policy (https://www.altron.com/privacy-policy/) which describes how Altron collects and uses your personal information, with whom we share it, and your choices and rights in relation to your personal information.