Head of Contact Centers Division @ (September 2022 - December 2025)
Head of Call Center Division @ (April 2019 - September 2022)
Chief Executive Officer @ ICSC - Israeli Customer Solution Center (March 2017 - April 2019)
Chief Executive Officer @ ICSC - Israeli Customer Solution Center (June 2010 - March 2017)
Acting CEO @ ICSC - Israeli Customer Solution Center (March 2004 - June 2010)
Customer Service Manager @ ICSC - Israeli Customer Solution Center (July 1997 - March 2004)
Support Manager @ (January 1997 - June 1997)
Moti Assaf Education
Ruppin Academic Center
Bachelor's degree (Business Administration and Management, General)
2009-2011
Nahalal
Moti Assaf Skills
Account Management
Analytical Skills
Budgets
Business
Business Development
Business Insights
Business Planning
Business Process
Business Process Improvement
Business Strategy
Business-to-Business (B2B)
COPC
Call Centers
Change Management
Client Relations
Cloud Computing
Communication
Contact Centers
Crisis Management
Crystal Reports
Customer Engagement
Customer Experience
Customer Experience Management
Customer Journeys
Customer Onboarding
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success
Daily Operations
Decision-Making
Employee Engagement
English
Enterprise Resource Planning (ERP)
Executive Leadership
Executive Management
Forecasting
HP
IT Infrastructure Management
IT Strategy
Information Technology
Initiative
Integration
Key Performance Indicators
Leadership
Management
Managing Managers
Methodology
Microsoft Excel
Microsoft Office
Microsoft Word
Negotiation
New Business Development
Operational Efficiency
Operational Excellence
Operational Execution
Operational Planning
Operations
Operations Management
Oral Communication
Outlook
Outsourcing
P&L Management
People Management
Performance Motivation
PowerPoint
Pre-sales
Presentation Skills
Presentations
Problem Solving
Product Management
Project Management
Public Speaking
Quality Improvement
Revenue & Profit Growth
SAP
Self Learning
Service Levels
Service-Level Agreements (SLA)
Site Management
Skill Development
Soft Skills
Strategic Partnerships
Strategic Planning
Strategy
Teaching
Team Leadership
Teamwork
Technical Support
Technology Management
Telecommunications
Training
Windows
Written Communication
Moti Assaf Summary
Moti Assaf, based in Israel, is currently a Chief Technology Officer at Babcom Centers. Moti Assaf brings experience from previous roles at One1, Calanit by one and ICSC - Israeli Customer Solution Center. Moti Assaf holds a 2009 - 2011 Bachelor's degree in Business Administration and Management, General @ Ruppin Academic Center. With a robust skill set that includes Account Management, Analytical Skills, Budgets, Business, Business Development and more. Moti Assaf has 1 emails on RocketReach.
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