Customer Success and Account Manager – B2B SaaS @ (March 2024 - November 2025)
Customer Success and Account Management Lead | B2B Technology and Security Solutions @ (June 2022 - March 2024)
Business Tax Auditor and Excise Duties and Taxes officer @ (January 2022 - October 2023)
GST and HST Appeals officer + Excise tax Auditor @ (January 2016 - December 2021)
Business Services Agent @ (January 2013 - December 2015)
Business Advisor and Senior Relationship Manager @ (January 2011 - December 2012)
Financial Advisor and Relationship manager @ (January 2008 - December 2010)
Customer Service Representative @ (January 2007 - January 2008)
Mostafa Rangon Education
Centennial College
advanced diploma (Finance and Financial Management Services)
Mostafa Rangon Skills
Account Executives
Account Growth & Expansion
Account Management
Adaptability & Self-Driven Growth
Artificial Intelligence (AI)
Auditing
B2B SAAS
Business Development
Business Strategy
Business-to-Business (B2B)
Churn prevention
Client Communication
Client Retention
Client relationship management
Communication
Compliance
Compliance Management
Consultative Selling
Corporate Tax
Creative Problem Solving
Cross-Selling
Cross-functional Collaborations
Customer Acquisition
Customer Advocacy
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service Management
Customer Success
Customer Success Management
Data Analysis
Data-driven Decision Making
Digital Strategy
Engineering
Enterprise Account Management
Enterprise Accounts
FinTech
Finanacial data & business tax analysis
Financial Accounting
Financial Advisory
Financial Audits
Financial Planning
Financial Reporting
Financial Services
Financial Statement Analysis
Financial Statements
First-Contact Resolution
Gainsight
Gong
High volume account Support
High-Volume support
Investment Strategies
Investment strategie
Long-term Customer Relationships
MID-MARKET ACCOUNTS
Mutual Funds
Needs Analysis
Negotiation
Onboarding
Onboarding & Customer Adoption
Pattern Recognition & Problem Solving
Portfolio Management
Pricing Strategy
Problem Solving
Product Support
Professional Services
Public Outreach
Quarterly Business reviews (QBR)
REVENUE GROWTH
Referral generation
Regulatory Compliance
Relationship Building & Trust
Relationship Management
Renewals
Residential Mortgages
Revenue expansion
Risk Assessment
Sales Management
Sales Presentations
Salesforce
Software Design
Software Industry
Software Infrastructure
Software as a Service (SaaS)
Solution Selling
Stakeholder Management
Tableau
Tax
Technology Sales
Upselling
churn reduction
discovery & needs analysis
expansion
full cycle sales
ioT solutions
outbound prospecting
pipeline development
Mostafa Rangon Summary
Mostafa Rangon, based in Toronto, ON, CA, is currently a Account Manager and Customer Success Manager - B2B SaaS at The Software Machine. Mostafa Rangon brings experience from previous roles at Firmex, Defend Guard Inc. and Canada Revenue Agency - Agence du revenu todu Canada. Mostafa Rangon holds a advanced diploma in Finance and Financial Management Services @ Centennial College. With a robust skill set that includes Account Executives, Account Growth & Expansion, Account Management, Adaptability & Self-Driven Growth, Artificial Intelligence (AI) and more. Mostafa Rangon has 2 emails and 1 mobile phone numbers on RocketReach.
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