MORTGAGE BANCORP SERVICES Information

Originated and analyzed loan qualifications for one of the largest mortgage brokerage companies in the nation with sales of over 1.5 billion annually. Responsibilities included loan origination; anglicizing clients’ credit qualifications, income statements, and loan processing, supervised accounts payable, accounts receivable, income statements, Commissions, payroll and customer service. Analyzed and regulated company’s cash flow positions. · Applying innovative marketing strategies to increase client acquisitions, retention, and penetration. · Building a solid client pipeline through referrals and focused efforts to create awareness and preference. · Identifying client needs and desires and aligning them with product offerings. · Identifying customer issue to achieve customer satisfaction levels that enable further sales. · Leveraging personal entrepreneurial experience to build rapport with small- business clients.