Morshed Zaman Email & Phone Number
Head of Mobile Factory business, Director @ Edison Group (Symphony Mobile & Accessories, Siemens)
Morshed Zaman's Location
Dhaka, BD
Morshed Zaman's Work
- Head of Mobile Factory business, Director @ Edison Group (Symphony Mobile & Accessories, Siemens)
- Director, Head of Customer Service @ Symphony Mobile (A Sister Concern of Edison Group)
- Head of Call Center @ bKash Limited
- General Manager, Head Of Customer Service @ Telenor IoT
- Head of General Service, Customer Service, Telenor -Grameenphone Ltd. @ Grameenphone Ltd
- Head of Program Office @ Grameenphone Ltd
- Billing - Manager @ Grameenphone Ltd
Morshed Zaman's Education
- National University, Bangladesh
Masters (Management)
1995 - 1996 - HSC -NS College, Natore, Bangladesh
Morshed Zaman's Skills
- Outstanding Customer Service
- IT Service Management
- Complaint Management
- Customer Experience Improvement
- Voice of the Customer
- Telecommunication Services
- e-commmerce
- People Management
- Business Process Excellence
- ITIL
Morshed Zaman's Summary
Morshed Zaman, based in Dhaka, BD, is currently a Head of Mobile Factory business, Director at Edison Group (Symphony Mobile & Accessories, Siemens), bringing experience from previous roles at Symphony Mobile (A Sister Concern of Edison Group), bKash Limited, Telenor -GrameenphoneIT and Grameenphone Ltd. Morshed Zaman holds a 1995 - 1996 Masters in Management @ National University, Bangladesh. With a robust skill set that includes Outstanding Customer Service, IT Service Management, Complaint Management, Customer Experience Improvement, Voice of the Customer and more, Morshed Zaman contributes valuable insights to the industry. Morshed Zaman has 3 emails on RocketReach.
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