Morne Amos Email & Phone Number
Group Managing Director - South Africa @ ATM Group
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Morne Amos Location
- Cape Town, WC, ZA
Morne Amos Work
- Group Managing Director - South Africa @ (December 2023 - Present)
- Director Of Operations @ (July 2021 - November 2023)
- Head of Operations @ (June 2016 - July 2021)
- Head of Operations @ (December 2015 - May 2016)
- General Manager @ WNS Global Services SA (April 2015 - November 2015)
- Business Manager @ (November 2011 - March 2015)
- Senior Operations Manager @ (July 2011 - November 2011)
- Call Centre Operations Manager @ (January 2010 - June 2011)
Morne Amos Education
- Stellenbosch University
Webhelp Leadership Acceleration Programme: Senior Managers (Organizational Leadership)
2020-2021 - University of Stellenbosch Business School
NQF 7 (Senior Management Development Programme)
2010-2011 - Sarepta High
Maths and Science
1992-1996
Morne Amos Skills
- COPC
- IEX
- Workforce Management
- Contact Centers
- BPO
- Contact Center Operations
- Contact Center Management
- Call Center
- Inbound Marketing
- Call Center Development
- Attrition
- Avaya
- Outsourcing
- ACD
- Genesys
- Service Delivery
- Sla
- Customer Experience
- Outsourcing Management
- Offshoring
- Call Centers
- Program Management
- Management
- CRM
- Telecommunications
- Telemarketing
- Performance Management
- IVR
- Soft Skills
- Process Management
- Customer Satisfaction
- Key Performance Indicators
- Capacity Planning
- Leadership
- People Management
- Team Management
- Team Leadership
- Operations
- Marketing
- Key Performance
- Project Management
- Contact Center
Morne Amos Summary
- Morne Amos, based in Cape Town, WC, ZA, is currently a Group Managing Director - South Africa at ATM Group. Morne Amos brings experience from previous roles at Webhelp, Capita and WNS Global Services SA. Morne Amos holds a 2020 - 2021 Webhelp Leadership Acceleration Programme: Senior Managers in Organizational Leadership @ Stellenbosch University. With a robust skill set that includes COPC, IEX, Workforce Management, Contact Centers, BPO and more. Morne Amos has 2 emails and 2 mobile phone numbers on RocketReach.
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