Morne Amos Email & Phone Number
Group Managing Director - South Africa @ ATM Group
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Morne Amos Location
- Cape Town, WC, ZA
Morne Amos Work
- 2023 -now Group Managing Director - South Africa @
- 2021 -2023 Director Of Operations @
- 2016 -2021 Head of Operations @
- 2015 -2016 Head of Operations @
- 2015 -2015 General Manager @
- 2011 -2015 Business Manager @
- 2011 -2011 Senior Operations Manager @
- 2010 -2011 Call Centre Operations Manager @
Morne Amos Education
- Stellenbosch University
Webhelp Leadership Acceleration Programme: Senior Managers, Organizational Leadership (Organizational Leadership)
2020-2021 - University of Stellenbosch Business School
NQF 7, Senior Management Development Programme (Senior Management Development Programme)
2010-2011 - Sarepta High
Maths and Science (Maths and Science)
1992-1996
Morne Amos Skills
- COPC
- IEX
- Workforce Management
- Contact Centers
- BPO
- Contact Center Operations
- Contact Center Management
- Call Center
- Inbound Marketing
- Call Center Development
- Attrition
- Avaya
- Outsourcing
- ACD
- Genesys
- Service Delivery
- Sla
- Customer Experience
- Outsourcing Management
- Offshoring
- Call Centers
- Program Management
- Management
- CRM
- Telecommunications
- Telemarketing
- Performance Management
- IVR
- Soft Skills
- Process Management
- Customer Satisfaction
- Key Performance Indicators
- Capacity Planning
- Leadership
- People Management
- Team Management
- Team Leadership
- Operations
- Marketing
- Key Performance
- Project Management
- Contact Center
Morne Amos Summary
- Morne Amos, based in Cape Town, WC, ZA, is currently a Group Managing Director - South Africa at ATM Group. Morne Amos brings experience from previous roles at Webhelp, Capita and WNS Global Services SA. Morne Amos holds a 2020 - 2021 Webhelp Leadership Acceleration Programme: Senior Managers, Organizational Leadership in Organizational Leadership @ Stellenbosch University. With a robust skill set that includes COPC, IEX, Workforce Management, Contact Centers, BPO and more. Morne Amos has 2 emails and 2 mobile phone numbers on RocketReach.
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